Client Partner, SMC

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

We’re looking for a Client Partner of Advertising Solutions, to join team Snap in China! As a Client Partner of the Small and Mid-Sized Customers (SMC) team, you’ll collaborate with cross-functional teams within Snap, as well as external partners, to grow advertising revenue in your assigned regions. The role includes managing advertiser’s long-term relationship and internal resources, analyzing and supporting campaigns for them and building Snapchat’s reputation as a world class advertising platform through local marketing activations across your region.

What You’ll Do

• Strengthen senior-level relationships with a focus on driving revenue, advertiser education and advertiser satisfaction

• Set the strategy, accurately forecast and deliver impact across your portfolio of ecommerce market leaders

• Serve as a product advocate for Snap’s new and existing products, as well as advising on best practices and bespoke campaign optimizations, and product beta participation

• Dive deep into campaign performance data; guiding KPI driven measurement strategies, identifying performance trends, seasonality trends, and campaign optimizations to achieve results, and providing recommendations for upsell opportunities

• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders, including the ability to synthesize snapchat and adjust plans accordingly

• Assist day to day operational support for advertisers, including managing ad rejection escalations, build audience engagement segments, trafficking ads using Snap’s internal tools and generating post-campaign reports

• Identify, escalate and resolve client or partner issues, working with cross-functional teams as required

Minimum Qualifications

• BA/BS degree or equivalent

• 5+ years in media sales, media buying, partner management, management consulting, digital advertising and/or equivalent digital marketing roles

• Strong knowledge of the advertising landscape

• Strong background/knowledge of ecommerce overseas business, knowledge of multi-site ecommerce will be a plus

• Proven track record of reaching and exceeding revenue goals

• Fluency in English and Mandarin

Preferred Qualifications

• Creative, outside-the-box thinker and strategist

• Strong analytical skills with a “feel” for numbers

• Deep understanding of the digital advertising landscape

• Ability to engage and partner with C-Level/VP level sales partner executives

• Ability to perform well in highly dynamic, rapidly changing environments

• Excellent communication and presentation skills

• Ability to manage multiple projects at once

• A team player and collaborator

• Passionate about Snapchat and up for the challenge of building something from the ground up

If you have a disability or special need that requires accommodation, please don’t be shy and provide us some information.

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week. 

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!