Support Client Onboarding & Servicing leadership by coordinating initiatives, producing executive presentations, delivering data-driven reporting and KPI insights, and driving tooling, automation, and efficiency improvements across APAC and global partners.
Join the Commercial Banking Finance & Business Management (F&BM) team to support the Client Onboarding and Servicing (COS) organization, providing best-in-class experience for our clients and employees. Work with senior leadership to provide executive communication support, data visualization, and business performance analysis.
As a Business Manager within the COS Business Management support team, you will coordinate and communicate information to support COS senior leadership, create high-quality executive presentations, and participate in planning key business initiatives. Your role involves providing data and reporting for business presentations, coordinating initiatives in a global organization.
Job responsibilities:
- Proactively drives the APAC COS strategy and priorities across the COS global organization and partners to achieve outcomes in line with business goals and COS KPI.
- Participate in planning key business initiatives, framing strategy, and tracking execution.
- Coordinate, collect, consolidate, and communicate information to support COS senior leadership.
- Partner with business executives to create high-quality executive presentations and special topic storylines.
- Articulate and document complex topics in executive-level communication for management meetings.
- Provide data and reporting for business presentations that distill complex ideas into actionable messages.
- Identify opportunities to improve or assist in driving efficiencies and managing risks impacting finance and budgets.
- Lead data and report tooling requirements for APAC COS in collaboration with global counterparts and cross-functional partners.
- Drive KPI and Metrics improvement by performing data analysis, enhance tooling and automation to enable timely data driven insights for COS managers.
- Provide regular KPI Performance visibility to APAC stakeholders.
Required qualifications, capabilities, and skills:
- Bachelor’s degree in economics or finance or equivalent degree.
- Minimum 5 years relevant work experience in business management, financial data analysis, or COO environment.
- Excellent interpersonal and organizational skills with the ability to communicate at all organizational levels.
- Ability to work independently within a matrix, cross-functional, global organization. Comfort working across global teams/time zones; culturally aware, collaborative, and proactive are essential.
- Ability to synthesize large amounts of information to tell a relevant story. Strong experience in creating professional presentations for senior executives.
- Demonstrated ability to manage tight delivery timelines and adapt to unexpected circumstances.
- Experience in managing programs and strategic initiatives across multiple functions.
- Self-directed with the ability to multi-task and maintain attention to detail.
- Critical thinker with the ability to analyze information and provide sustainable solutions.
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Strong PowerPoint, Excel, SharePoint, and Word skills required.
Preferred qualifications, capabilities, and skills:
- Hands-on experience in data and reporting tools and automation like Alteryx, UIPath, Sigma, Qliksense, etc. would be advantages.
- Experience applying AI tools like Co-Pilot and LLM in daily work.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorganChase Singapore, Singapore, SGP Office
One@Changi City, Changi Business Park Central 1, Singapore, Singapore, 486036
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