Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
In this role, you will be mainly providing administrative support to the claims assessment team. As part of this dynamic role, you will report to Segment Head, Claims and work closely with the claims assessment team to ensure that the output is accurate and compliant to internal policy and regulatory requirement and meet service objectives.
- PP and Manual FS Claim registration in Life Asia
- Understanding of Workflow System
- Able to work in a very fast pace environment and under stressful situation
- Able to cope with high volume of claim registration
- Customer-centric
- Prepare medical report requisition forms and report fees
- Prepare medical report follow up letters and follow up with clinics via calls or fax
- Type claim letters as assigned by claims officers
- Contact agents and customers for claims requirements and claims payment
- Prepare payment for claims vendors
- Register claims
- Prepare claims documents for IMO and claims officers
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
