Channel Solutions Engineer

We are seeking a skilled Cybersecurity Channel Engineer to play a pivotal role in developing, enabling, and supporting our channel partners. This role goes beyond technical pre-sales support-it is also responsible for strategic program development and execution to strengthen partner relationships, drive revenue growth, and enhance technical alignment.
About the team
This Solution Engineering team consists of a group of driven colleagues where there is a lot of synergy between them. Due to the smaller size of the local team, you can really make an impact and ride on future growth. This role is a combination of builder / executor.
As an ASEAN focused role, there is an expectation of travel.
About the role
The ideal candidate will have a deep understanding of cybersecurity technologies, experience working with value-added resellers (VARs) / SI's, or managed security service providers (MSSPs), and/or technology alliances, and a proven track record of executing scalable partner enablement initiatives.
In this job you will provide;
Strategic Program Development & Execution:

• Input into, and execute structured partner enablement programs that enhance technical capabilities, drive adoption, and accelerate sales cycles.
• Develop scalable training frameworks, certification programs, and hands-on workshops to upskill partners.
• Create and implement joint go-to-market (GTM) strategies, including technical playbooks, sales enablement tools, and solution bundles.
• Work cross-functionally with sales, marketing, and product teams to align channel initiatives with overall business objectives.
• Input into and measurement of key performance indicators (KPIs) to measure the effectiveness of partner programs and continuously optimize for better engagement.
• Partner with field SE team to drive deliverables across Focus partners

Technical Enablement & Support

• Provide pre-sales and post-sales technical support to channel partners.
• Deliver product demonstrations, technical presentations, and proof-of-concept (PoC) engagements.
• Train and certify partners on the company's cybersecurity solutions.
• Assist in designing and architecting solutions that align with partner and customer needs.
• A real passion for learning new skills and technologies, working in a startup-like culture
• Troubleshoot and resolve technical challenges encountered by partners and customers.
• Build and maintain strong relationships with key stakeholders within the channel ecosystem.

Partner Engagement & Development

• Work closely with partners to identify opportunities and develop joint security offerings.
• Conduct in person and remote technical workshops and webinars to enhance partner capabilities.
• Act as a liaison between partners and internal product, engineering, and sales teams.
• Provide technical demonstrations, proof-of-concepts (POCs), and competitive analysis.
• Support partners in responding to RFPs, RFIs, and other technical inquiries.
• Provide feedback to product teams based on partner and customer interactions.
• Build and maintain strong relationships with key stakeholders within the channel ecosystem.

Sales Support & Solution Design:

• Assist partners in responding to RFPs, RFIs, and security assessments.
• Support sales teams with technical expertise during deal negotiations and closing.
• Work collaboratively with marketing to create technical content for partner enablement.

Threat Landscape & Industry Expertise

• Stay up to date with emerging threats, security trends, and industry best practices and work to keep partner strategies relevant.
• Analyze competitive solutions and position our offerings effectively against market alternatives.
• Maintain knowledge of competitive solutions to position our offerings effectively to Channel

The skills you'll bring include;

• Experience: 5+ years in a cybersecurity engineering, solutions engineering, or channel engineering role with experience in program development and execution.
• Strategic Experience: Proven ability to design, implement and measure partner enablement programs and drive strategic initiatives.
• Technical Skills: Understanding of security technologies such as SIEM, XDR, endpoint security, Risk based Vulnerability Management, cloud security, IAM, firewalls, network security.
• Certifications (Desirable): CISSP, CISM, CCSP, or vendor-specific certifications (e.g. Rapid7, Palo Alto, Netskope, Fortinet, CrowdStrike etc.)
• Soft Skills: Excellent presentation, communication, and relationship-building skills.
• Highly competent interpersonal skills as well as, business proficiency in English and Bahasa

Nice to Have;

• Experience working with MSSPs and channel sales models.
• Knowledge of scripting and automation (Python, PowerShell, etc.).
• Hands-on experience with security assessments and solution implementation.
• Highly competent interpersonal skills in English and YYY

We know that the best ideas and solutions come from multi-dimensional teams. Teams reflecting a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don't be shy - apply today.
About Rapid7
Rapid7 (NASDAQ: RPD) helps organizations across the globe protect what matters most so innovation can thrive in an increasingly connected world. Our comprehensive technology, services, and community-focused research simplify the complex for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, be in 10 places at once, and shut down attacks. We're on a mission to make security solutions easier to use and access so we can bring safety and resilience to more people.
With more than 10,000 customers across 140+ countries, Rapid7 is a leader in cybersecurity that has earned numerous industry accolades and recognition for our technology and culture.
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