E2open is the connected supply chain platform that enables the world’s largest companies to transform the way they make, move, and sell goods and services. We connect more than 400,000 partners as one multi-enterprise network. Powered by the network, data, and applications, our SaaS platform anticipates disruptions and opportunities to help companies improve efficiency, reduce waste, and operate sustainably. Our employees around the world are focused on delivering enduring value for our clients.
Location: Kuala Lumpur, MY
The Cash Application Specialist is responsible for applying payments accurately to customer accounts, performing analysis of payment histories and account reconciliations. In addition, this role will reconcile customer balances with focus on resolving payment discrepancies, conduct research for unidentified customer accounts and/or over-payments. This position will also have regular interaction with the collections analyst, cash management, treasury and billing team. The candidate takes ownership and creates solutions and enjoys working “hands-on” in a high-volume, fast-paced work environment with the mindset of continued process improvement. Strong interpersonal skills and experience with accounting systems are desired.
Primary Responsibilities
- Retrieve ACH, Wire and check payment information from bank statement and input and process remittances against customer accounts and invoices.
- Identify short-pays or discounts taken and record “unapplied cash” to customer accounts and monitor unapplied cash levels
- Collaborate with Collections Analyst as necessary to ensure cash is appropriately applied to open invoices.
- Resolve issues associated with cash posting by working with both external and internal parties.
- Raise journal entries for refund, write off, WHT and intercompany; ensure that approvals are in place.
- Keep up to date and develop process specific competencies and technical skills.
- Assists with coordination of external auditors and internal audit team.
- Assists with development, maintenance and documentation of policies and procedures related to assigned responsibilities.
- Maintains SOX documentation for assigned areas.
- Manages Service Level Agreements for activities performed by Shared Service Center.
- Drives process improvements including working with business partners and other departments to develop and test reporting mechanisms that will help run the business.
- Assists with acquisition integration for all newly acquired companies.
- Supports management in completing special projects and other tasks as assigned.
Education and Experience
- Bachelor’s degree, degree in accounting strongly preferred.
- 2-3 years of Accounts Receivable including billing experience in a corporate environment, preferably in mid-size to large-size companies is added value. Fresh graduates are encouraged to apply
- Strong Excel skills required.
- Experience with NetSuite and Salesforce.com strongly preferred.
Key Competencies
- Strong operational, organizational, and analytical skills.
- Detail oriented and well organized.
- Interest and ability to work with a high volume of data processing.
- Ability to effectively prioritize multiple projects to meet deadlines and produce high quality work in a fast-paced environment.
- Ability to work independently as well as with a team effectively.
- Excellent communicator with ability to maintain open communication with internal employees, managers and customers as required.
E2open is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
E2open participates in the E-verify program in certain locations, as required by law.
E2open does not accept unsolicited referrals or resumes from any source other than directly from candidates or preferred vendors. We will not consider unsolicited referrals.
