Campaign & Data Analyst

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Job description (heading) /  Description du poste (titre)

This role will be mainly responsible for the whole campaign process for customer campaign and internal contests, from pre-campaign launch, ongoing campaign management and post implementation review.

Preferred skills (heading) / Compétences particulières (titre)

• Data and reporting skills with MS Excel
• Presentation design skills with MS Powerpoint
• Critical thinking skills
• Communication and interpersonal skills.

Qualifications (heading) / Compétences (titre)

• Min of Bachelor Degree, preferrable from Business, Marketing or Statistics.
• Have at least 4 years of experience in Bancassurance industry, preferably in Campaign and Data Analysis.

Responsibilities (heading) / Responsabilités (titre)

• Prepare campaign scheme calculation for customer reward and Bank staff program.
• Prepare campaign budget proposal and obtain approvals from all stakeholders (C-suite level).
• Develop program slides and communication (flyer / teaser) to sales team including sosialization to ACT SM ASH RSH.
• Liase with bancassurance bank partner on surat kesepakatan and prepare internal memo for Sales team.

• Prepare regular prelim / tracking reports for customer reward and Bank staff program, and work with Reporting team to ensure accurate data is sent to sales team and Bank partner.
• Coordinate with sales team for deviation requests and work with Bank partner to obtain approval on deviation.
• Perform calculation of campaign results and ensure the results are accurate before approval process to Dept Head and Sales Head.
• Liaise with Admin and Sales team to ensure timely reward payment / distribution to customers.
• Liaise with Bank partner to ensure timely reward realization to customers / internal sales team.
• Coordinate with sales team for any complaints related to reward payment and liaise with Bank partner (if required) for solutions.
• Handling inquiries related to campaign.

• Working with Finance team to track cost ratio from previous and next campaign.

• Provide accurate data and insightful report for meeting with Bank partner.

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