The Business Development Manager identifies and pursues new business opportunities, acquires customers, manages the sales cycle, and maintains strong client relationships while providing market insights.
What You Can Expect:
- Identify and pursue new business opportunities across key market verticals and high-growth industry segments
- Acquire new customers and achieve agreed sales targets and KPIs
- Develop and expand international trade lanes in collaboration with global offices and overseas partners
- Manage the full sales cycle, including client meetings, pipeline management, RFQs/tenders, and CRM updates
- Prepare and deliver compelling proposals and presentations showcasing value-added logistics solutions
- Build and maintain strong customer relationships to drive retention and account growth
- Provide market insights on customers, industry trends, and competitors to support business strategy
- Work closely with internal teams and regional counterparts to ensure seamless service delivery
- Follow up on customer accounts, including payment collections where required
What You Bring:
- Good knowledge of freight forwarding and logistics services
- Self-motivated with a proactive and results-driven mindset
- Strong verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders
- Ability to manage workloads efficiently and meet deadlines
- Customer-oriented with a positive service mindset
- Strong planning, organisational, and negotiation skills
- Excellent interpersonal skills, with the ability to work both independently and as part of a team
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