The role involves researching clients, onboarding customers, addressing inquiries, presenting market insights, and analyzing financial needs across various segments.
Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe 🌎
Headquartered in London, UK, our offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South America, with our Technology hub located in Cyprus 🚀
We are a product and people focused company who are passionate about growth, innovative technology, and collaboration 🙌🏼
What you will be doing:
- Research for potential clients to build a database of leads.
- Provide impressive client onboarding journey and high-quality service and product information to customers to satisfy their changing financial needs.
- Interact with customers through various channels such as phone call, emails, live chat to address to customer enquiries on timely and accurate manner.
- Explore business opportunities and strengthen customer relationships by sharing our product training.
- Present up-to-date markets insights to our prestigious clients.
- Analyse the financial needs of a diverse range of customers from mass-market to high-net-worth segments, both locally and internationally.
- Perform in accordance with key performance metrics and contribute as a strong team player.
Requirements
What do you need:
- 1 to 3 years of experience in sales and/or business development for Forex/ Financial industry.
- Diploma/ High Diploma/ associate or bachelor’s Degree holder of business-related discipline.
- Fluent in verbal & written both English and Chinese, native Mandarin speaker or well understand China market will be an advantage.
- Passion in acquiring new business knowledge in fast-paced environment.
- Self-starter and fast learner
- Able to multi-task, fast learner, good follow through, problem solving skill, good comprehension, customer relations and proactive mindset.
- Fresh graduate can be considered as Trainee.
- IANG visa holders are welcomed.
Benefits
- Group Medical Insurance Scheme
- Long Service Awards
- Optical Benefit
- Gym/Sports Benefit
- Long Service Rewards (Bonus Annual Leaves + Cash Incentives in USD)
- Discretionary Bonus (T&C applies)
Top Skills
Crm Software
Financial Analysis Tools
MS Office
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