AVP, Regional Wealth Management Ops (Project Management), Group COO

• Initiate, plan, execute, and deliver change management projects aimed at process automation, efficiency enhancements, and new operating model implementation within Wealth Management Operations regionally.
• Develop and implement comprehensive change management strategies, including communication plans, stakeholder engagement, and training to ensure successful adoption of new processes and systems across different locations.
• Oversee the full project lifecycle for strategic initiatives, ensuring alignment with the overall WMO strategy and Target Operating Model.

• Manage project scope, timelines, budgets, and resources for regional WMO projects
• Conduct in-depth business analysis to identify operational inefficiencies and propose data-driven solutions for process re-engineering and optimization.
• Establish clear Key Performance Indicators (KPIs) for project success and operational improvements, monitoring progress and reporting regularly to senior management.
• Ensure all project deliverables comply with regulatory requirements and internal policies across all regional locations.

• Actively identify, assess, and mitigate project risks and operational control gaps in the projects
• Facilitate discussions and lead initiatives to resolve critical risk and control issues, fostering a culture of continuous improvement and sharing best practices across locations.
• Ensure adherence to all operational policies, processes, and controls, ensuring consistency and compliance in the design of the processes

• Collaborate effectively with differents stakeholders, including front office, technology, risk, compliance, and local operations teams, to gather requirements, define project objectives, and ensure successful solution delivery.
• Develop and deliver training programs and support materials to end-users for new systems, processes, and changes introduced through projects.

• Degree Holder with 8 years of relevant project management experience in Wealth Management and Private Banking Operations
• Hands-on experience with Avaloq System will be of added advantage
• A keen eye for control and ability to sieve out key issues and root causes in various circumstances
• Strong control mindset, with an eye for details, ability to prepare/manage schedules to deliver under tight deadlines
• Experience working at an organisation going through an Agile transformation
• Be able to communicate the analytical findings, both in writing and verbally
• Decisive and solution focused, possess strong analytical skills with the ability to collect, organize and analyse significant amount of information with attention to detail and accuracy. 
• Self-motivated demonstrating growth mindset with quest for learning new skills and techniques
• Experience in dashboarding tools like Tableau preferred with competency in MS Office (PowerPoint, Excel)

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