As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
About the Role:
The CrowdStrike Information Technology team is looking for a skilled Sr. IT Monitoring Engineer/Site Reliability Engineer (SRE) to join our IT Operations team. In this role, you will be responsible for designing, implementing, and maintaining monitoring solutions that ensure the reliability, availability, and performance of our critical IT infrastructure and applications. You will work at the intersection of operations and development, applying software engineering principles to operations tasks while focusing on system reliability and automation. This position requires a proactive approach to identifying and resolving issues before they impact business operations, as well as participating in on-call rotations to address incidents when they occur.
What You’ll Need:
5+ years of experience with enterprise monitoring tools (Prometheus, LogicMonitor, Datadog, ThousandEyes, Zscaler Digital Experience (ZDX))
Strong proficiency in scripting languages (Python, Bash, PowerShell) for automation
Experience with log management platforms (ELK stack, Splunk, LogScale)
Working knowledge of cloud services monitoring (AWS CloudWatch, GCP)
Experience with application performance monitoring (APM), digital experience monitoring (DEM) and infrastructure monitoring
Knowledge of SRE principles, SLOs, error budgets, and incident management
Experience with automated alerting, remediation workflows, and CI/CD pipeline monitoring
Familiarity with Infrastructure as Code (Terraform, Ansible) and containerization (Docker, Kubernetes)
Strong incident triage, root cause analysis, and documentation skills
Experience participating in on-call rotations and emergency response
What You'll Do:
Monitoring and Reliability
Design and maintain comprehensive monitoring solutions across infrastructure and applications
Configure appropriate alerting thresholds to ensure timely response to potential issues
Define and track SLOs and error budgets for critical services
Create and maintain dashboards providing real-time visibility into system health
Conduct regular reviews of system reliability and recommend improvements
Incident Management and Operations
Participate in on-call rotation to respond to alerts and incidents
Lead incident response efforts and conduct thorough post-incident reviews
Document incidents, resolutions, and lessons learned
Develop and refine incident response procedures to improve MTTR
Implement proactive monitoring to detect potential issues before they impact users
Automation and Collaboration
Develop scripts and automation to streamline monitoring tasks and reduce manual effort
Create self-healing systems that can automatically remediate common issues
Integrate monitoring tools with other operational systems
Work closely with development, infrastructure, and security teams
Provide guidance on monitoring best practices and observability
Maintain comprehensive documentation for monitoring systems and procedures
Continuous Improvement
Stay current with industry trends in monitoring and site reliability engineering
Analyze monitoring data to identify patterns and improvement opportunities
Implement metrics to track the effectiveness of monitoring processes
Contribute to the evolution of the organization's monitoring strategy
Bonus Points:
SRE, cloud platform, or monitoring tool certifications
ITIL Foundation certification
Bachelor's degree in Computer Science, Information Technology, or related field
Shift Timings: 12PM - 9PM IST
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Benefits of Working at CrowdStrike:
Remote-friendly and flexible work culture
Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe
CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.
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