Associate/Sr. Associate, Legal Policy (Singapore)

Are you prepared to join the X team and help build the ultimate real-time information-sharing app, revolutionizing how people connect? At X, we’re on a mission to become the trusted global digital public square, committed to protecting freedom of speech and building the future unlimited interactivity. Our goal is to empower every user to freely create and share ideas, fostering open public discourse without barriers. Join us in shaping this thrilling journey where your contribution will be invaluable to our success!

The teams in X’s Safety department work to safeguard the user’s voice in balance with manageable risk through policy enforcement that promotes trust in X. Areas of focus include privacy and intellectual property rights, government and law enforcement requests, advertising policies, safety and authenticity. Legal Policy Team, as part of X's Safety Department is specialized in processing legal content removal and information requests. 

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What You’ll Do:

Legal Policy seeks a goal-oriented, focused person to join our team in Singapore and help keep our legal process operations organized and on track. You will focus on legal content removal and user information requests from all around the world. If you're detail-oriented, dedicated, analytical, and have a knack for managing multiple tasks efficiently, apply today!

• You will handle global content removal and user information requests, including document intake and processing. 

• You will work closely with Legal Policy team members in Ireland, San Francisco and Singapore on prioritizing requests and ensuring consistency in the team’s operations. 

• You will continually improve processes for efficiency and consistency.

• You will join on an on-call rotation, working closely with other members of the Safety team to provide timely responses to emergency requests from all over the world.

• You may represent X in witness testimony or other external engagements.

Experience in reviewing, documenting, and tracking legal requests is preferred. You will be responsible for supporting your team in making sure requests are processed and tracked in an accurate, efficient, and timely manner.

Who You Are:

• You have: 

  • Experience processing requests for content removal or user information.

  • A collaborative and optimistic mindset 

• You are: 

  • At ease with providing clear and concise responses to time-sensitive requests

  • An excellent communicator, and will maintain open, thorough, and regular communication with teammates and cross-functional teams

  • Flexible and can adjust accordingly to ensure team efficiency and deliverables are met

  • Capable of spotting anomalies or unusual patterns in requests you handle

  • Attentive to detail, organized, and able to prioritize tasks in a dynamic work environment even when they are sometimes monotonous

  • A keen decision maker, self motivated, and a team player

  • Comfortable with navigating ambiguous policy escalations

• You can: 

  • Deliver consistent high-quality work

  • See projects through from start to finish

Qualifications:

• Excellent business judgment and strategic thinking; extremely detail-oriented

• Specific experience working with content removal or information requests. 

• Exceptional communication and writing skills

• Passion and enthusiasm for protecting user privacy and freedom of expression

• Perseverance, determination, and grit; a stand out colleague

• Ability to work on repetitive tasks

• Availability to work on weekends. Schedule could include weekend coverage (Sunday-Thursday or Tuesday-Saturday)

Preferred qualifications:

• 2 ~ 4+ years in a Safety role at a tech company or as a paralegal, or equivalent experience

• Bachelor’s Degree or equivalent education / experience

• Due to the need to support the South Asian communities, fluency in Hindi, Urdu, Kashmiri, Telugu and/or additional South Asian languages is essential

NOTE:

Role involves exposure to sensitive or graphic content including but not limited to vulgar language, violent threats, pornography, and other graphic images.

 This role is full-time in Singapore. Please be sure to specify all languages and level of fluency in your application/resume.