Associate Vice President-Managed Services Operations Manager

Posted 3 Days Ago
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Mumbai, Maharashtra
Hybrid
Senior level
Fintech • Software • Financial Services
The Role
The Associate Vice President will lead the Managed Services organization, focusing on strategic planning, project management, and operational efficiencies. Responsibilities include defining business strategies, managing projects, and coaching a high-performing team to enhance client services for asset managers and hedge funds.
Summary Generated by Built In

Enfusion is a pioneer in developing innovative, native cloud investment management software, analytics, and managed services for asset managers and hedge funds around the globe. We underpin the investment operations of fund managers from our global offices spanning four continents. Our unique, seamless, SaaS-based platform is reshaping the global investment operations landscape by removing traditional information boundaries and uniting the front-, middle- and back-office into one system, with one unified data set. 

 

Passionate about client service, we complement our software solutions with expert middle- and back-office managed services. In fact, we've been recognized as Best Managed Services Provider at the HFM EU Services Awards.  We help fund managers around the world streamline their operations, mitigate risk, and improve transparency and reporting so they can confidently focus on what they do best – invest.
As a company, we’re absolutely committed to the growth, development, and well-being of our people. Enfusion is where you can pursue your passion, showcase and further develop your skills, and launch a meaningful and rewarding career.  If you're looking for a culture that is inclusive, collaborative, entrepreneurial, values diversity, fosters and rewards creative exploration, and strives to continually exceed client expectations then we're looking forward to hearing from you.  

 

Learn more about Enfusion by visiting www.enfusion.com and apply today!

The Team:


The managed services teams harness constantly evolving technology, data, and industry best practices to provide meaningful insights to transform your business. These teams perform numerous duties such as accounting, reconciliations, portfolio valuation, client onboarding, liaising with clients and 3rd parties, as well as participating in frequent internal discussions around process improvement and new offerings.  As outsourced partners of our clients' middle and back-office operations groups, our mandate is to enhance and optimize their operational efficiency. 


The Role:

In this role, you will be responsible for ensuring the Managed Services organization is well equipped to achieve our ambitious business goals.  You will be accountable for driving implementation of our strategy, leading key initiatives, and managing our team’s daily operation. This role will be a strategic partner within the business by knowing both its present state and strategic objectives, continually evolving the function’s operating model in line with changing requirements within the organization.


What You’ll Do

  • Lead the process to define business strategies, plans, and organizational policies
  • Own, oversee, and coordination multiple critical projects and initiatives
  • Identify opportunities to improve efficiency and effectiveness of our organization
  • Provide a holistic view of all organizational performance by identifying, monitoring, and evaluating key business health indicators
  • Manage interdependencies and coordination across projects
  • Ensure that information relating to project deliverables, risks and issues are effectively communicated between stakeholders
  • Foster collaborative and mutually supportive relationships with all key stakeholders, assess cross-functional teams.
  • Help build, lead, coach, and develop a strong, resourceful, managed services team that performs at the highest level.




What You’ll Need:

  • 13 plus years of professional experience leading and growing teams and organizations.
  • MBA preferred or relevant graduate degree from top-tier institution or similar academic / professional experience
  • Strong business acumen including the understanding of investment management industry and lifecycle of trade workflows across different asset classes.
  • Successful track record in assimilating large amounts of data to present back recommendations and status updates to senior colleagues.
  • Successful track record in establishing governance, resource management, organizing structure and standardizing processes.
  • Strong leadership skills including listening, stakeholder engagement, conflict management, negotiating, and influencing.
  • Strong analytical, decision making, and problem-solving skills.
  • Excellent verbal and written communication skills, and the style can be tailored depending on the audience. 
  • Strong teamwork skills with the ability to collaborate cross-functionally in a fast-paced, rapidly evolving environment. 
  • Successful track record in making data-driven decisions that had a positive impact to the organization. 
  • Proven leadership skills and ability to manage and scale a large global operating team across multiple layers of management.
  • Enthusiastic about leading change.

#LI-AB1



Enfusion offers a competitive compensation and benefits package, retirement and pension plans, and generous Paid Time Off policy; and paid parental leave. Other perks include commuter benefits, and an employee assistance program.  All benefits and programs are subject to applicable eligibility requirements.

 

Enfusion is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Enfusion will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.

 

Position will remain open until filled.

 

The Company
1,100 Employees
Hybrid Workplace
Year Founded: 1997

What We Do

Enfusion's investment management software-as-a-service platform removes traditional information boundaries, uniting front-, middle- and back-office teams on one cloud-native system. Through its software, analytics, and middle/back-office managed services, Enfusion creates enterprise-wide cultures of real-time, data-driven intelligence, boosting agility, and powering growth. Enfusion partners with 600+ investment managers from nine global offices spanning four continents.

Why Work With Us

Enfusion is your opportunity to pursue your passion, showcase and further develop your skills, and launch a meaningful and rewarding career. Our environment is collaborative and entrepreneurial. We’re self-starters who work together to solve challenges and propel our mission forward. Enfusion is where your future meets the future of finance.

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Enfusion Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
Singapore

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