Associate Director, Operational Risk

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.
• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.

You will work closely with internal and external stakeholders to identify and assess underlying risks, to provide advice and solutions/controls to address related risk concerns. The role will assist in the building up of the regional and local Operational Risk Frameworks and controls (including business continuity and third- party risk management, etc) as well as review and enhanced established policies and procedures.

What you will do:

• Develop, review, and maintain the regional and country-specific operational risk governance frameworks, policies, procedures, and risk registers. Ensure alignment with market practices and consistent implementation across the Group, with a focus on key areas such as operational risk, business continuity, and third-party risk management.
• Conduct independent reviews and challenge risk control self-assessments (RCSA) and root cause analyses in collaboration with risk owners. Work closely with risk owners to design and enhance their processes, thereby strengthening the control environment based on risk assessments and other relevant risk events.
• Oversee and support the operational risk incident reporting process, ensuring that risk owners promptly report, log, and escalate incidents. Coordinate investigations as necessary, and ensure timely implementation of corrective actions and process improvements before incident closure.
• Review and test the business resilience framework, providing support to Crisis Management teams. Collaborate with departments to ensure timely completion and thorough assessment of business impact analyses and business continuity plans.
• Review and manage the third-party outsourcing/vendor governance framework, working closely with departments to ensure that operational risk assessments are comprehensively conducted in compliance with regulatory requirements for service arrangements.
• Collaborate with other departments on risk-driven projects/initiatives, and actively participate in the development of new products and services to ensure that operational risk considerations are fully assessed and addressed.

What we are looking for:

• A good Degree in Finance, Business, Accountancy or related fields of study
• Preferably 8 years of relevant working experience in operational risk in a financial institution
• Strong analytical skills with good knowledge of risks and controls in the financial industry
• Strong abilities in driving change, and applying forward thinking in initiating process improvements and transformation
• Excellent interpersonal, communications and presentation skills with ability to work across different departments
• Fluent in both written and spoken English.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity