The Assistant Quality Manager performs final quality checks, coordinates with other departments to resolve product quality concerns, and documents inspection results using the ERP system.
Position Overview
The Assistant Quality Manager ensures product conforms to our customers’ requirements and assists with responding to customer concerns related to product quality in order to deliver exceptional experiences and outcomes.
Area(s) of Responsibility
- Perform final quality control (QC) checks on inspected product to ensure it conforms to our customers’ requirements
- Coordinate with other departments to properly disposition nonconforming or suspect product
- Assist with responding to customer concerns related to product quality
Essential Functions
- Review inspection results and, as needed, perform supplemental inspections on product to determine acceptability of product
- Document results of final QC checks in Velocity’s ERP system
- Communicate inspection findings to the Purchasing and Sales teams and advise on the actions necessary to resolve issues (if applicable)
- Consult with the Problem Shelf Coordinator to determine acceptability of proposed problem resolutions
- Coordinate with the Operations Manager to ensure Inspectors are performing inspections to standard
Education, Experience, Knowledge, and Traits
Required
Preferred
Education
4-year college degree
-Experience
1+ years of performing inspections on electronic components with demonstrated ability to make correct conformance decisions
1+ years conducting final quality control checks of componentsKnowledge
- Expert product knowledge
- Familiar with complex ERP systems
- Proficiency with Microsoft Windows, Office (or similar), and web browsers
- Understanding of basic math, including percentages and tolerances
- Basic photography and photo editing
Traits
- Is amazing
- Demonstrates mutual respect and trust
- Acts courageously
- Owns own outcomes
- Able to effectively coordinate and communicate with others
- Able to handle high levels of stress and large workloads
- Able to work on several projects simultaneously
- Able to work with limited oversight
- Adaptable
- Dedicated
- Detail-oriented and thorough
- Excellent time management skills
- Exceptional judgment
- Organized
- Problem solver
- Quick learner
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Work Environment
This position works in Velocity’s Inspection and Distribution Center, a hybrid laboratory/warehouse environment. Most work is performed in an Electrostatic Protected Area (EPA).
- Personnel must wear protective smocks and grounding footwear inside the EPA
- Traffic through the IDC includes electric lift trucks
- Some inspections include:
- X-ray equipment
- Hot surfaces
- Solvents
- Some products contain small amounts of toxic materials (e.g. lead-based solder)
- This position may require travel, including internationally.
Physical Requirements
- Close vision
- Color discrimination
- Manual dexterity: manipulation of very small items
- Occasionally lift up to 50 pounds
- Working at heights up to 25 feet using ladders and man lifts
Additional Details
Type of Employment
Normal Hours
Full-time Regular
- Monday - Friday, 8.30 am to 5.30 pm
- Additional hours may be required
Top Skills
MS Office
Windows
Velocity Erp System
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