The Assistant Manager will manage ServiceNow operations, enhance knowledge management, support reporting and analytics using Power BI and Excel, and advance AI skills.
Description and Requirements
Experience
(In Years)
Technical Skills
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
Experience
(In Years)
- A total of 5 years of ServiceNow, and the Knowledge Management experience
- Presenting and representing Knowledge at executive‑level roundtables
- Proficiency in reporting and analytics for Power BI and MS Excel
- Perform the METQA in different environments
Technical Skills
- Power BI and MS excel proficiency for reporting and analytics
- Knowledge of enhanced features for tools like Ask MetIQ, ServiceNow, AI
- Advancing AI skills and test‑automation knowledge
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
Top Skills
AI
Excel
Power BI
Servicenow
Test-Automation
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