Assistant Manager - Technology Services

Description and Requirements
Position Summary
We are seeking a forward-thinking and enthusiastic Engineering and Operations Specialist to manage and optimize our MongoDB and Splunk platforms. The ideal candidate will have in-depth experience in at least one of these technologies, with a preference for experience in both.
Job Responsibilities

• Worked with engineering and operational tasks for MongoDB and Splunk platforms, ensuring high availability and stability.
• Continuously improve the stability of the environments, leveraging automation, self-healing mechanisms, and AIOps.
• Develop and implement automation using technologies such as Ansible, Python, Shell.
• Manage CI/CD deployments and maintain code repositories.
• Utilize Infrastructure/Configuration as Code practices to streamline processes.
• Work closely with development teams to integrate database and observability/logging tools effectively
• Manages design, distribution, performance, replication, security, availability, and access requirements for large and complex MongoDB databases version (6.0,7.0 ,8.0 and above) on Linux OS on (on-premises, cloud-based).
• Designs and develops physical layers of databases to support various application needs; Implements back-up, recovery, archiving, conversion strategies, and performance tuning; Manages job scheduling, application release, database change and implement best Database and infrastructure security to meet the compliance.
• Monitor and tune MongoDB and Splunk clusters for optimal performance, identifying bottlenecks and troubleshooting issues.
• Analyze database queries, indexing, and storage to ensure minimal latency and maximum throughput.
• The Senior Splunk System Administrator will build, maintain, and standardize the Splunk platform, including forwarder deployment, configuration, dashboards, and maintenance across Linux OS .
• Able to debug production issues by analyzing the logs directly and using tools like Splunk.
• Work in Agile model with the understanding of Agile concepts and Azure DevOps.
• Learn new technologies based on demand and help team members by coaching and assisting.

Education, Technical Skills & Other Critical Requirement
Education
Bachelor's degree in computer science, Information Systems, or another related field with 7+ years of IT and Infrastructure engineering work experience.

• MongoDB Certified DBA or Splunk Certified Administrator is a plus
• Experience with cloud platforms like AWS, Azure, or Google Cloud.

Experience
(In Years)
7+ Years Total IT experience & 4+ Years relevant experience in MongoDB and working experience Splunk Administrator
Technical Skills

• In-depth experience with either MongoDB or Splunk, with a preference for exposure to both.
• Strong enthusiasm for learning and adopting new technologies.
• Experience with automation tools like Ansible, Python and Shell.
• Proficiency in CI/CD deployments, DevOps practices, and managing code repositories.
• Knowledge of Infrastructure/Configuration as Code principles.
• Developer experience is highly desired.
• Data engineering skills are a plus.
• Experience with other DB technologies and observability tools are a plus.
• Extensive work experience Managed and optimized MongoDB databases, designed robust schemas, and implemented security best practices, ensuring high availability, data integrity, and performance for mission-critical applications.
• Working experience in database performance tuning with MongoDB tools and techniques.
• Management of database elements, including creation, alteration, deletion and copying of schemas, databases, tables, views, indexes, stored procedures, triggers, and declarative integrity constraints
• Extensive experience in Database Backup and recovery strategy by design, configuration and implementation using backup tools (Mongo dump, Mongo restore) and Rubrik.

• Extensive experience in Configuration and enforced SSL/TLS encryption for secure communication between MongoDB nodes

• Working experience to Configure and maintain Splunk environments, developed dashboards, and implemented log management solutions to enhance system monitoring and security across Linux OS.
• Experience Splunk migration and upgradation on Standalone Linux OS and Cloud platform is plus.
• Perform application administration for a single security information management system using Splunk.
• Working knowledge of Splunk Search Processing Language (SPL), architecture and various components (indexer, forwarder, search head, deployment server)
• Extensive experience in both MongoDB database and Splunk replication between Primary and Secondary servers to ensure high availability and fault tolerance.
• Managed Infrastructure security policy as per best industry standard by designing, configurating and implementing privileges and policy on database using RBAC as well as Splunk.
• Scripting skills and automation experience using DevOps, Repos and Infrastructure as code.

• Working experience in Container (AKS and OpenShift) is plus.
• Working experience in Cloud Platform experience (Azure, Cosmos DB) is plus.

• Strong knowledge in ITSM process and tools (ServiceNow).

• Ability to work 24*7 rotational shift to support the Database and Splunk platforms.

Other Critical Requirements

• Strong problem-solving abilities and proactive approach to identifying and resolving issues.
• Excellent communication and collaboration skills.
• Ability to work in a fast-paced environment and manage multiple priorities effectively.

About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services.
At MetLife, it's #AllTogetherPossible . Join us!