The Assistant Manager for Technology Services designs and implements ECM solutions, supports application developers, and manages automation across integration platforms.
Description and Requirements
Position Summary
This position is responsible for design and implementation of application platform solutions, with an initial focus on Enterprise Content Management (ECM) platforms such as enterprise search and document generation/workflow products such as IBM FileNet / BAW, WebSphere Application Server (WAS), and technologies from OpenText. While gaining and providing expertise on these key business platforms, the Engineer will identify opportunities for automation and cloud-enablement across other technologies within the Platform Engineering portfolio and developing cross-functional expertise
Job Responsibilities
Knowledge, Skills and Abilities
Education
Experience
Good to Have:
Other Requirements (licenses, certifications, specialized training - if required)
Working Relationships
Internal Contacts
(and purpose of relationship):
External Contacts
(and purpose of relationship) - If Applicable
About MetLife
Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services.
At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
Position Summary
This position is responsible for design and implementation of application platform solutions, with an initial focus on Enterprise Content Management (ECM) platforms such as enterprise search and document generation/workflow products such as IBM FileNet / BAW, WebSphere Application Server (WAS), and technologies from OpenText. While gaining and providing expertise on these key business platforms, the Engineer will identify opportunities for automation and cloud-enablement across other technologies within the Platform Engineering portfolio and developing cross-functional expertise
Job Responsibilities
- Provide design and technical support to application developers and operations support staff when required. This includes promoting the use of best practices, ensuring standardization across applications and troubleshooting
- Design and implement complex integration solutions through collaboration with engineers and application teams across the global enterprise
- Promote and utilize automation to design and support configuration management, orchestration, and maintenance of the integration platforms using tools such as Perl, Python, and Unix shell
- Collaborate with senior engineers to understand emerging technologies and their effect on unit cost and service delivery as part of the evolution of the integration technology roadmap
- Investigate, recommend, implement, and maintain ECM solutions across multiple technologies
- Investigation of released fix packs, provide well documented instructions and script automation to operations for implementation in collaboration with Senior Engineers in support of platform currency
- Capacity reviews of current platform
- Participate in cross-departmental efforts Leads initiatives within the community of practice
- Willing to work in rotational shifts
- Good Communication skill with the ability to communicate clearly and effectively
Knowledge, Skills and Abilities
Education
- Bachelor's Degree in Computer Science, Information Systems, or related field.
Experience
- 7+ years of total experience and at least 4+ years of experience in design and implementation of application platform solutions on Enterprise Content Management (ECM) platforms such as enterprise search, document generation/workflow products such as IBM FileNet / BAW, WebSphere Application Server (WAS)
- Promote and utilize automation to design and support configuration management, orchestration, and maintenance of the integration platforms using tools such as Perl, Python, and Unix shell
- Apache / HIS
- Linux/Windows OS
- Communication
- Json/Yaml
- Shell scripting
- Integration of authentication and authorization methods
- Web to jvm communications
- SSL/TLS protocols/cipher suites and certificates/keystores
- FileNet/BAW install, configure, administer
- Liberty administration
- Troubleshooting
- Integration with database technologies
- Integration with middleware technologies
Good to Have:
- Ansible
- Python
- OpenShift
- AZDO Pipelines
Other Requirements (licenses, certifications, specialized training - if required)
Working Relationships
Internal Contacts
(and purpose of relationship):
- MetLife internal partners
External Contacts
(and purpose of relationship) - If Applicable
- MetLife external partners
About MetLife
Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services.
At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
Top Skills
Apache
Azdo Pipelines
Baw
Ibm Filenet
JSON
Linux
Openshift
Perl
Python
Ssl
Tls
Unix Shell
Websphere Application Server
Windows
Yaml
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