About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Get to know the team
The Singapore Operations team oversees, shapes and grows the business in Grab Singapore. We contribute to Grab's vision by developing business strategies that serve our community. The GrabFood team is a dynamic team within the Deliveries family that works together with other departments within the Singapore Operations team to increase business growth for the GrabFood vertical.
Get to know the role
In this role, you will be responsible for driving merchant growth, and developing strategies to enhance merchant engagement and performance on the GrabFood platform. You will work closely with cross-functional teams to ensure alignment with broader business goals while advocating for merchant success. Additionally, you will conduct in-depth analyses and provide actionable recommendations to enhance project outcomes.
This role will report to the Manager of GrabFood, Onsite, at Grab's One North office.
The Day-to-Day Activities
- Analyze market trends, merchant performance, and customer insights to identify opportunities for growth and improvement. Develop and execute merchant strategies that drive acquisition, engagement, and retention while aligning with GrabFood’s overall business objectives
- Design and implement initiatives to enhance merchant visibility, competitiveness, and profitability on the platform. Conduct in-depth analysis of campaigns and initiatives to uncover actionable insights and inform strategic decision-making
- Business planning and ability to construct simple models pertaining to the business case; Analysis and presentation of business case, with quality benchmarks and relevant assumptions
- Ensure strict adherence to project / launch timelines and ensure project / launch visibility to the company leadership
The Must-Haves
- Bachelor's Degree or higher in Business/Engineering or other relevant courses
- 3-5 years of experience working at top-tier consulting firms, and/or at leading regional or global tech and ecommerce firms
- Competent with spreadsheets with basic proficiency in querying (SQL/Python)
- Familiar with project management and adept at deck preparation
- Structured thought process and strong analytical abilities
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex, create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
- Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For at Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
