Assistant Finance & Administrative Manager

About the Role:

• Staff Management & Development – Guide, mentor, assess performance, track training hours, manage leave, claims, and talent development.
• Operational Oversight – Supervise fixed asset verification, procurement, and ensure timely filing and process compliance.
• Application & Tenant Management – Review applications, approve terminations, communicate with tenants, and issue notices.
• Call Centre Supervision – Oversee call centre staff, ensure reports are submitted, and maintain call response standards.
• Financial & Claims Verification – Approve OT claims, refunds, credit transfers, and penalty waivers.
• Audit, Insurance & Inventory – Manage office inventory, support external audits and insurance matters in coordination with SFAM.

About You:

• Minimum Bachelor's Degree in Business Administration, Management, or a related field.
• At least 2 years of managerial experience in operations, facilities management, or a similar role.
• Ability to oversee call center operations, ensure timely reporting, and manage customer service standards.
• Familiarity with statutory compliance, tenant communication, and dispute resolution.
• Excellent communication skills to liaise with internal and external stakeholders, auditors, and insurance providers.
• Ability to streamline workflows, ensure regulatory compliance, and optimize operational efficiency.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.