Provides operational and logistical support to Asia physical commodities sales and trading desks. Executes controls, resolves client and operational issues, coordinates with internal and external stakeholders, and supports process improvements, automation, and change initiatives. The role requires strong attention to detail, communication, relationship management, and familiarity with financial-services commodities operations.
Join JPMorganChase Operations and support a fast-paced physical commodities business in Asia. You will work closely with sales, trading, vendors, and internal partners to keep daily activity running smoothly, manage risks, and deliver a strong client experience. This role is ideal if you are detail-focused, control-minded, and motivated to improve processes through smarter ways of working and automation.
As an Analyst in Asia Physical Commodities Operations, you will provide operational and logistical support to physical commodities sales and trading desks. You will ensure key controls are completed on time, coordinate with stakeholders to resolve queries and issues, and maintain strong relationships with internal and external partners. You will also identify process gaps and support improvements that increase efficiency, strengthen controls, and reduce manual work.
Job responsibilities
- Provide operational and logistical support for physical commodities sales and trading desks.
- Execute required controls with discipline, ensuring timely completion and sign-off.
- Partner with sales and trading, operations, credit, compliance, legal, and technology teams to resolve client queries and operational issues.
- Build strong working relationships with internal and external stakeholders, including clients, vendors, and financial institutions.
- Identify and support process improvements that increase efficiency, strengthen controls, or reduce manual touchpoints.
- Communicate clearly with support teams and external stakeholders to drive timely resolution and manage expectations.
- Contribute to strategic initiatives and change delivery that improve service and operational outcomes.
Required qualifications, capabilities, and skills
- Bachelor’s degree or equivalent.
- Experience in physical commodities operations within financial services.
- Proficiency in Microsoft Office applications.
- Strong controls mindset with attention to detail and clear ownership.
- Strong relationship-building skills with both clients and internal partners.
- Strong written and verbal communication skills.
- Positive, flexible approach to change with a focus on improving efficiency.
Preferred qualifications, capabilities, and skills
- Minimum 1 year of relevant operations experience.
- Familiarity with automation tools such as Alteryx, UiPath, or language model tools.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorganChase Singapore, Singapore, SGP Office
One@Changi City, Changi Business Park Central 1, Singapore, Singapore, 486036
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