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Hexaware Technologies

Application Support - Microsoft skills - Lead

Posted Yesterday
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In-Office
Singapore, SGP
Mid level
In-Office
Singapore, SGP
Mid level
The role involves providing application support, troubleshooting, and utilizing databases and programming skills, while also ensuring effective communication and incident management.
The summary above was generated by AI
Must Have o Bachelor's degree in computer science, IT, or related field o 3–5 years of relevant experience in application support o Strong understanding of application architecture and databases o Experience with troubleshooting tools and ticketing systems o Basic programming/scripting skills (e.g., .NET, JavaScript, Python, C#, C++) o Database Skills including Oracle, Postgres, BigData Solutions o Agentic AI Basic Core Skills o Excellent problem-solving and communication skills o Ability to communicate effectively in English (verbal and written) o Willingness to work on-site and provide on-call support during critical incidents o Knowledge of incident management and root cause analysis • Good to Have o Experience with Rest API, Web backend, SQL and No-SQL databases o Familiarity with DevOps tools and CI/CD pipelines o Experience working with cross-functional teams (e.g., manufacturing, engineering) o Ability to create user guides and training materials o Experience in business continuity and disaster recovery planning o Understanding of factory security, safety, and quality standards • Nice to Have o Knowledge of ITIL processes (Incident, Problem, Change Management) o Familiarity with cloud platforms (AWS, Azure) o Experience with monitoring tools (e.g., Zabbix) o Understanding of information security best practices and compliance standards o Experience in automation and process improvement initiatives

Top Skills

.Net
AWS
Azure
Bigdata
C#
C++
JavaScript
Microsoft
No-Sql
Oracle
Postgres
Python
Rest Api
SQL
Zabbix

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