At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.
Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.
Why This Role Matters
This role sits at the intersection of business strategy, commercial transformation, and emerging technology. The successful candidate will shape how Dow serves customers, enables commercial team, and creates competitive advantage across APAC PSP.
Role Scopes
- Lead the APAC P&SP digital and business transformation agenda to accelerate Dow's Transform to Outperform (TtO) objectives.
- Drive profitable growth, productivity, and customer value by simplifying processes, enabling data-driven decisions, scaling digital commerce, automation, and AI, and embedding new ways of working across the organization.
- The role is accountable for transforming how work gets done, improving efficiency, reducing complexity, and delivering measurable business outcomes.
Key Responsibilities
- Define and execute the APAC digital transformation roadmap and governance, aligned with Dow's TtO priorities and PSP business strategy.
- Lead business process simplification, standardization, automation, and AI enablement to improve productivity, reduce complexity, accelerate decision-making, execution speed, and organizational agility
- Identify and scale high-impact digital initiatives that deliver measurable growth, cost productivity, working capital improvement, and operational efficiency
- Drive adoption of digital commerce, CRM, analytics, automation, and AI solutions to improve customer engagement, sales effectiveness, and service efficiency
- Elevate commercial capabilities across the region by fostering continuous learning, adapting global and external best practices to local market needs, and embedding new skills and ways of working.
- Deliver measurable outcomes: Measure and communicate business value realization and continuously improve digital investment effectiveness.
Required Qualifications and Skills
- Proven track record leading large-scale digital transformation or commercial excellence initiatives in a complex, matrixed organization
- Experience in digital commerce, CRM, customer experience, data analytics, automation, and AI.
- Strong strategic thinking, business-case development, portfolio management, and change leadership capabilities.Demonstrated ability to influence senior leaders and drive execution across multiple countries and cultures.Bachelor's degree required; advanced degree preferred.
- Fluent English; additional APAC languages and regional experience are advantageous.
Leadership Profile
- Strategic and commercially minded.
- Customer-centric and growth-oriented.
- Data-driven and outcome-focused.
- Influential across functions and cultures.
- Comfortable challenging the status quo and leading through ambiguity.
Success Measures
- Productivity & Efficiency: Productivity gains, process cycle-time reduction, automation benefits, reduction in manual work, and working-capital improvements.
- Business Impact: Revenue growth, margin enhancement, cost productivity, and return on digital investments.
- Digital Adoption: Growth in digital commerce, CRM utilization, self-service adoption, and user engagement.
- Execution Excellence: Speed from idea to deployment, delivery of committed benefits, and successful scaling of solutions across APAC or to global.
- TtO Outcomes: Simplification, reduction of organizational complexity, faster decision-making, and measurable business value realization
Benefits – What Dow offers you
We invest in you.
Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.
Here are just a few highlights of what you would be offered as a Dow employee:
- Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
- Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.
- Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.
- Employee stock purchase programs (availability varies depending on location).
- Student Debt Retirement Savings Match Program (U.S. only).
- Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.
- Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
- Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
- Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
- Competitive yearly vacation allowance.
- Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
- Paid time off to care for family members who are sick or injured.
- Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.
- Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
- On-site fitness facilities to help stay healthy and active (availability varies depending on location).
- Employee discounts for online shopping, cinema tickets, gym memberships and more.
- Additionally, some of our locations might offer:
- Transportation allowance (availability varies depending on location)
- Meal subsidiaries/vouchers (availability varies depending on location)
- Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)
Join our team, we can make a difference together.
About Dow
Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting www.dow.com.
As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.
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