Do you want your voice heard and your actions to count?
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
Job Responsibilities
- Support the relationship managers in the delivery of relevant banking services to customers, in own coverage area to meet the BU's revenue targets.
- Build and maintain effective relationships with customers and understand their needs in order to provide a high quality of service, under the guidance of more experienced members of the team.
- Develop and maintain strong stakeholder management with key stakeholders both within MUFG and externally
- To manage day-to-day business transactions with assigned customers
- To handle customer onboarding services and updating customer account documentation
- Focus on daily transaction processing/execution, facilitating enquiries and serving clients’ request and ensure the work process accuracy, smoothly and speedily
- Work in partnership with Operations to ensure smooth processing of transactions.
- Visit customers when required to maintain the customer’s relationship
- Support departmental initiatives to deliver increase revenue opportunities and deliver a high quality of service to customers.
- Provide transaction and monitoring support in connection with the delivery of MUFG products to meet the needs of the Bank’s customers.
- To meet the organization’s expectations for productivity, quality and goal accomplishment
- Always comply with internal rules and guidelines as well as with external laws and regulations pertaining to proper conduct of banking business
- Ensure compliance with relevant regulations and limits.
- To improve workflow efficiency
- To advise on investment products concerning OTC derivatives contracts (includes FX Forwards) under Financial Advisers Act (FAA) and To Deal in investment products concerning OTC derivatives contracts (includes FX Forwards) under Securities and Futures Act (SFA)
- To advise others on investment products concerning structured deposits (includes Embedded Deposits) under Financial Advisers Act (FAA)
- To handle Embedded loans
Job Responsibilities:
- Degree qualified
- No experience required
- Excellent interpersonal skills in order to deal effectively and courteously with others.
- Good stakeholder management skills to collaborate with other departments.
- Good team-player, ability to adapt to change needs of the organization and demands of internal and external stakeholders
- Detailed understanding of MUFG’s product and services
- Understanding of local laws and regulations
- Well organized and efficient time management
- Proficiency in Mircrosoft Office
Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.
