AI/ML Program Manager for Platform Solutions - Vice President

Job Description
Join our AI/ML Solutions team to revolutionize data publishing and AI/ML capabilities, enhancing value and personalization across CCB. Be part of a dynamic environment that fosters career growth and innovation.
As an AI/ML Program Manager for Platform Solutions within the AI/ML Solutions team, you will collaborate with stakeholders to deliver strategic AI/ML Platform features for CCB. You will prioritize initiatives based on business goals and user needs, ensuring impactful solutions are delivered efficiently.
Work closely with cross-functional teams to identify and implement AI/ML features that drive business success. Your role will involve strategic planning, stakeholder engagement, and effective communication to ensure alignment with organizational objectives.
Job Responsibilities:

• Engage, influence, and drive delivery of multiple initiatives with cross-functional, cross-product, and cross-line of business impacts.
• Collaborate with the Product Management Team to align on priorities and provide updates on delivery progress.
• Partner with stakeholders to identify and prioritize solutions to complex problems.
• Synthesize findings into customer-focused recommendations, business cases, and action plans.
• Present solutions to business partners and senior management.
• Adapt communication style for diverse audiences and management levels.
• Think strategically and tactically in an initiative leadership role.
• Ensure clear communication of initiative objectives and provide regular progress updates.

Required Qualifications, Capabilities, and Skills:

• 5+ years of strategic initiative management or similar experience.
• Bachelor's Degree required, or equivalent experience.
• Foundational understanding of consumer business fundamentals (P&Ls, business cases, etc.).
• Literacy in AI/ML methods and tooling (e.g., Amazon Bedrock, Databricks).
• Highly effective verbal, written, and presentation communication skills.
• Strong relationship building, influencing, and networking skills.
• Experience with an agile operating environment.
• Proven ability to navigate tight deadlines, organize, and prioritize work.

***Relocation assistance is not available at this time.
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.