Administrative Assistant - Sales Department (Canada - Remote - CST/MST)

Kanopi Studios is a Design, Development & Support Agency with a fully distributed team of people who are experts in Drupal & WordPress.

Our clients are mission-driven — and so are we. We design, build, and support websites that help their missions thrive.

We believe the people behind the work matter just as much as the work itself. That’s why we’re deeply committed to supporting our team’s growth, wellbeing, and success. When our people thrive, our clients do too — and together, we build a web that works better for everyone.

As Kanopi continues to grow, we’re excited to welcome a new Sales Administrative Assistant to our team.

We’re seeking a process-focused and tech-savvy Sales Administrative Assistant to support the operations and keep our sales efforts running smoothly. This role centers on sales' administrative and systems side, managing CRM workflows, maintaining accurate reporting, and identifying opportunities to improve and streamline processes.

As the Sales Administrative Assistant, you’ll collaborate closely with the Sales, Marketing, and Leadership teams, providing essential administrative support across all aspects of the Sales department. This is a fast-paced and evolving role that calls for someone who thrives on organization, communicates clearly, and brings a proactive, solutions-oriented mindset to their work. Success in this position means staying focused amid shifting priorities, keeping details in check, and supporting the broader team with confidence and care.

• CRM Management: Own the back-end administration of HubSpot, including workflows, automations, templates, lead routing, property creation, and initial deal setup for new leads and opportunities.
• Data Integrity: Regularly audit and clean sales data to ensure reporting, forecasting, and segmentation accuracy.
• Meeting & Calendar Management: Coordinate sales meetings (including multi-timezone scheduling), prepare documents, draft emails, organize notes,  and ensure timely follow-ups, task assignments, and action item completion.
• Process Optimization: Identify and implement improvements to streamline sales operations, including onboarding documentation, CRM SOPs, and repeatable sales support processes.
• Documentation: Take notes and update existing sales opportunities and their documentation. You will also maintain and update sales process documentation, templates, and reference materials.
• Lead Research & Prospecting: Research new leads, potential prospects, and target companies to support pipeline development and sales outreach.
• Sales Engagement Support: Assist with LinkedIn outreach, event engagement, and sales communications to support proactive business development efforts.

This is a full-time position. The salary range for this position is $43,900 - $51,500 - the range is broad, but it is commensurate with experience, aligned with current members of our team with similar experience, and may shift a bit depending on your geographic location. This is a 100% remote role, but you must live and be able to work in the US or Canada.

We're looking for candidates who...

• 3+ years of experience in sales administration within a high-velocity, fast-paced environment (preferably remote), with excellent time management and organizational skills.
• Proficiency in HubSpot (or similar CRM) is required; HubSpot certifications are a plus. Experience with Google Suite, Microsoft Office, and Zoom is strongly preferred.
• Strong attention to detail, analytical thinking, and a systems-oriented mindset.
  Excellent verbal and written communication skills, with the ability to collaborate across teams, solve problems proactively, and manage shifting priorities under pressure.
• Self-motivated and capable of working independently in a remote environment while coordinating closely with multiple teams.

At Kanopi, we know that a diverse team makes us stronger, more creative, and more effective. We enthusiastically welcome applicants of all backgrounds, and we strongly encourage people of color, women, LGBTQ+ individuals, people with disabilities, and those from other underrepresented communities to apply.

If you think this post was written just for you, here’s what to do next:

1. Use the ‘Apply for this Job’ button located toward the bottom of the page.
2. Fill out all required fields on the Application page.
3. Please upload a resume and cover letter (including your answer to the question below).
   

About that cover letter… This is VERY important!

We’d love to hear what makes you a great fit for this role — and be sure to include your answer to this question: What’s your favorite piece of technology, and why?

We want to make sure we’re a great fit — for you and for us! Here’s what our process generally looks like:

• Application review: We’ll take time to carefully review your application.
• Initial questions: If we’d like to learn more, we’ll send a short set of questions to get to know you better.
• Interviews: You’ll meet with several team members to chat about the role and your experience.
• Skills assessments: You may be asked to complete a short skills assessment to show us how you approach your work.
• Ongoing communication: We aim to follow up with every applicant, but if you haven’t heard from us, feel free to reach out — we’re happy to connect!

We’ll explain each step more fully as you move through the process. We're excited to get to know you!

Kanopi Studios is committed to fostering an inclusive and accessible recruitment process. If you require accommodations at any stage of the application process, please let us know, and we will work with you to meet your needs.

We offer a comprehensive range of health, professional, remote workspace, and other fun benefits for all full time US and Canadian employees. For more information, see the benefits section of our careers page.

This job description is intended to describe the general nature and level of work performed by those assigned to this classification. This job description in no way states or implies that these are the only duties to be performed by those occupying this position. The job description and job functions described herein are subject to possible modification by Kanopi Studios in accordance with applicable federal, state and local laws.

No agencies, recruiters or overseas applicants (for consideration, applicants must live in the US or Canada).