The role manages accounts receivable processes, ensures accurate payment processing, resolves disputes, and prepares reports while collaborating with teams.
Business UnitAt Tencent Finance, we are deeply committed to fostering the professional growth of our staff through tailored finance training, mentorship programs, job rotation initiatives, and support for finance professional certifications. Recognized as an approved employer by esteemed organizations like ACCA, HKICPA, CIMA, CPA Australia, and CA, and certified accredited trainer with the Singapore Accountancy Commission, we provide comprehensive resources and guidance to ensure our employees remain at the forefront of the rapidly evolving finance landscape. Whether you're a recent graduate or an experienced hire, we empower you to acquire and maintain professional qualifications, enhancing your credibility and competence in the finance domain while keeping you competitive in the ever-changing industry.What the Role EntailsJoin Tencent Finance as an Accounts Receivable Manager/Accountant and take charge of an essential function at the forefront of our financial operations! As a pivotal member of the team, you will work with a team dedicated to ensuring seamless payment processing, resolving disputes, and maintaining strong customer relationships. Your role will involve driving efficiency, accuracy, and compliance in our accounts receivable processes while collaborating closely with cross-functional teams to deliver exceptional results. If you're ready to make a significant impact in a fast-paced and dynamic environment, this is the perfect opportunity for you to thrive and grow with us!
Responsibilities:
- Process inbound payments and reconcile customer accounts accurately and efficiently.
- Manage claims, disputes, and credit notes, ensuring timely resolution and customer satisfaction.
- Prepare monthly AR reports, review aged accounts, assess credit risks, and propose mitigation solutions.
- Collaborate with customers and Account Managers to manage outcomes effectively.
- Maintain and review Customer Master Data for accuracy.
- Ensure accurate rebates, including accruals, settlements, and variance analysis.
- Allocate revenue to correct G/L accounts and analyze revenue-related P&L and B/S accounts.
- Ensure compliance with accounting practices, company policies, and regulatory requirements through audits.
- Undertake systems projects to enhance efficiency and automate the OTC process.
- Identify opportunities for process improvements in the AR function and develop related procedures.
- Provide exceptional customer service to internal and external stakeholders.
- Bachelor’s degree or above in Accountancy or related fields.
- Minimum 5 years’ experience as an AR Team Lead or Assistant Manager/above in well-established audit firms.
- Expertise in revenue management, rebates, claims processes, billing management, credit control, and debt collection.
- Experience in end-to-end AR processes, including month-end and year-end closings, with a strong internal control mindset for OTC processes.
- Fluent in English and Mandarin, with excellent communication and negotiation skills for liaising with both China-based and overseas stakeholders.
- Skilled in interpreting and analyzing financial statements, and building effective relationships with stakeholders and customers.
- Proactive, reliable, and self-motivated, with the ability to prioritize tasks, meet deadlines, and pay attention to detail.
As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.
Top Skills
Billing Management Software
Financial Accounting Systems
Excel
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