Job Title
Account Technology LeaderJob Description Summary
The Account Technology Leader is responsible for the overall financial and operational performance of the technology services and the client account support structure, maintaining adherence to budgets, training, continuous development and innovation plans, and providing employee feedback. This role will typically be assigned to and responsible for a single large strategic global C&W client, or across multiple/portfolio of medium sized APAC C&W's client account.Job Description
About the Role:
- Provide the central point of Client Relationship Management for the C&W Technology Program on the client account, aligning to the account executive and client leadership.
- Provide strategic and technical guidance for account team members, review and oversee project information to assure the technology delivery teams meet schedules and budgets.
- Lead, manage and develop the Client Account Technology team to execute the account strategy, program and operating model with integrated platform approach to knowledge, skillset and methodology.
- Conduct technology operational oversight of the client technology applications, communications, reporting including key metrics and SLAs as required by the client MSA or C&W operating standards.
- As the client and account’s primary C&W Technology contact, provide managed communications for any account-specific security & compliance activities with key stakeholders in information security, compliance, network & engineering, asset, identity and unified communications management.
- Contribute to the success of the account service delivery as the technology and innovation thought leader for the client and C&W account team.
About You:
- Bachelor's Degree required, Advanced Degree preferred in MIS, Business Intelligence, MBA or equivalent experience.
- Experience with Real Estate applications including Corrigo, Oracle E1, Yardi Systems, Clarizen / Procore, Costar REM, and BI applications including MS Power BI, Tableau.
- Experience managing enterprise grade windows and web-based applications using Microsoft technologies; SharePoint, Visual Studio, .NET, ASP.NET, VB.NET and MS SQL Server as well as other web-based technologies including JavaScript, JSON and Web Services.
- Extensive experience managing customer expectations and communicating with senior and executive management, including strong financial acumen.
- Experience in both Agile and Waterfall development methodologies and transformation of large development projects from traditional waterfall way of working to an agile approach.
- Experience with introduction and management of innovative and emerging technologies, including AI, to drive measurable business value.
Why join Cushman & Wakefield?
As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;
- Being part of a growing global company;
- Career development and a promote from within culture;
- An organization committed to Diversity and Inclusion
We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.
We have a vision of the future, where people simply belong.
That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.
We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.
INCO: “Cushman & Wakefield”
