Account Manager

Company Description

Publicis Communications is a collective of the most passionate, purposeful, and progressive creative agencies in Singapore, formed by Publicis Worldwide, Leo Burnett, Saatchi & Saatchi, Prodigious, and MSL. At Publicis Singapore, we believe that magic happens when brands lead change with creativity and bravery.

We believe in effecting positive change through creativity, always.

And while we seek out the most brilliant minds to help us on our quest, we’re also passionate about nurturing the best talent from within. Which is why when you join us, your journey can be one of continuous evolution. 

We’re a community of experts that hail from every discipline.

We’re activists who embrace challenges with agility and dynamism.

We’re idealists who thrive on inspiration.

We’re romantics who believe that an idea can change the world, but also that the idea can come from anyone and anywhere.

We’re all that, but we don’t stop at that.

Because we’re committed to becoming better versions of ourselves, every. single. day. 

Job Description

You will lead the work on some of the most popular consumer brands in the world, impacting the daily lives of nearly 2 billion people in the fastest growing region in the world. You will work for clients who not only care about success in the marketplace, but are passionate about the role of brands in helping bring about social change. The Account Manager acts as the main liaison between the agency and the client. A manager is responsible for the day-to-day operation of the client account including client presentations, gaining internal and external creative concept approval, and executing flawless delivery. 
Expectations of an Account Manager 

• Be the main point of contact to the client day-to-day 

• Researches and understands the brand, its category and its competitors to provide added value for the client while staying well-informed on marketing and media trends

• Collaborates with the Planning, Media and Creative departments to write a strong, inspiring agency brief and concept based on the client’s initial brief 

• Influences the development of the highest quality of creative work by sharing knowledge of the client/business/brand and demonstrating strong creative judgment and basic strategic recommendations 

• Presents production estimates for client approval 

• Protects client and agency interests by thoughtfully managing resources and identifying new opportunities for growth, issues and updates 

• Provides written weekly status and conference call reports following meetings to ensure client and agency are in agreement 

• Attends shoots and edits to ensure client approval and satisfaction

• Effectively facilitates the communication between agency, client and our partner agencies to ensure seamless creative outcomes 

• Works with studio, producers and project management teams to deliver on time, and on budget 

• Committed to constantly improving our work, and how we work 

• Maintains a sense of discretion and professionalism, representing the Groupe

Expectations as a member of our community 

• You believe passionately in the power of creativity to bring change to the world. But you’re realistic and have a clear-eyed view of what it will take to get there: not a path you walk alone, but with a group of people putting a diverse range of skills and perspectives to work, towards a common goal 

• Your ideas and your voice will be heard, respected and protected with passion. Ideas are not disposable commodities here, they are our most precious assets 

• You will be tested, you will be challenged and you will be pushed beyond your comfort zone, but you will equally be supported, encouraged and celebrated. Because the true value of a community is that we bring out the best in each other 

Qualifications

Requirements: 

• Preferred 3-5 years account experience in a highly creative advertising or social agency. Prior experience in social operations and/or social-first agency background is preferred. Open to previous social marketing executives/managers for this role.

• Strong grasp of social media space and online media jargon and technology

• Ability to work under pressure and meet deadlines in a fast-paced creative environment 

• Ability to effectively and appropriately interact with co-workers at a variety of levels, across many disciplines 

• Effective negotiation and problem-solving skills

• Strong financial understanding of budgeting, estimating and agency profitability 

• A track record of gaining trust and respect by consistently demonstrating sound critical thinking skills and maintaining composure in stressful situations 

• Exceptional written and verbal communication skills with the ability to communicate with all levels of employees 

• Highly organized with a keen sense of attention to detail 

• Exceptional initiative and follow through skills 

• After hours work and overnight traveling to shoots and post sessions required 

• The confidence to interact with clients and make presentations 

• Past experience with banking and financial services accounts is a huge plus

• Past experience working with regional hubs in SEA/APAC is a huge plus