Serve as primary client and vendor contact post-sale; manage onboarding, answer client questions, drive retention and renewals, propose and track retention strategies, and support upsells and renewals.
Our vision
Stratosphere is building the Barstool of crypto and finance, a media company that owns its distribution and partners with companies on brand positioning, narrative building, and marketing.
We work with industry leaders like Polymarket, Avalanche, Jupiter, OpenSea, Disney, Lamborghini, and many more.
We are always looking for new talents who can raise the bar and are ready to grow personally and professionally.
You’ll be the primary point of contact for clients and vendors. This is a hands-on sales and operational role.
What you might look like- Client Onboarding: You have experience taking over client onboarding once the sales team has closed the sale and has filled out any required onboarding documents.
- Client Experience: You’re used to being the primary point of contact, and being responsible for answering all client questions in an efficient, retention-based manner.
- Maintain a Client Retention Strategy: Continue refining and improving existing Client Retention Strategy. This will mean bringing new ideas to the table at scheduled meetings and having a plan to deploy new strategies and a way to track the results of those efforts.
- Base salary + commissions on renewals and upsells;
- Fully remote, flexible schedule;
- High ownership and direct impact on company growth;
- The opportunity to work with one of the most active teams in Web3 marketing.
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