Job Description:
DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. People are the heart of our business. We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues. We live in more than 70 countries, speak multiple languages and work with over 6,000 customers on almost every continent. We use the power of technology to deliver mission critical IT services that move the world. DXC.com At DXC we pride ourselves on delivering excellence in everything we do. What this means for you is the opportunity to be a part of delivering innovative solutions and helping to solve real business problems for a wide variety of valued clients.
Role Summary:
The strategic function is to create and manage long-term relationships with customers. Account professionals work as trusted advisors to shape solutions and solve our customers' most critical business problems. Members of this job family are accountable for overall profitable growth and exceptional delivery.
Essential Job Functions:
Manage client accounts, ensuring that client needs are met, and solutions are delivered effectively.
Support the development and execution of account strategies and contribute to profitable growth.
Maintain regular client communication, building strong relationships and delivering exceptional customer service.
Collaborate with cross-functional teams to execute account-related projects successfully.
Identify and pursue upsell and cross-sell opportunities to grow the account portfolio.
Participate in preparing and delivering client reports and presentations.
Actively monitor industry trends and adapt account strategies accordingly.
Support and mentor junior account management professionals in their growth.
Basic Qualifications:
Minimum 4 to 5 years in IT services sales experience
Ideal candidate to possess public sector experience with good networks and connections
Experience in managing accounts with a focus on farming.
Account/cluster planning with the ability to come up with propositions on how to grow the cluster (strategic planning)
Financial Planning & Forecasting
Bachelor's degree in a relevant field or equivalent combination of education and experience
Demonstrated success in account leadership roles, meeting or exceeding sales and revenue objectives and building client relationships.
Leadership and strategic planning capabilities, effective communication skills, and a history of contributing to business growth
A continuous learner that stays abreast with industry knowledge and technology
Other Qualifications:
An advanced degree in a relevant field is a plus
Relevant certifications such as Certified Account Executive (CAE) or Certified Strategic Account Manager (CSAM) are a plus
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
