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We are looking for a passionate and detail-oriented Account Executive to manage client relationships, coordinate marketing and advertising campaigns, and ensure seamless project execution. In this role, you will serve as the key link between clients and internal teams, helping bring creative and strategic marketing initiatives to life.
This is an exciting opportunity for someone who thrives in a fast-paced, creative, and results-driven environment and is eager to grow in account management, branding, and marketing strategy. This role requires a solid understanding of your client's business landscape, as well as the ability to align it with the agency's capabilities and solutions.
Responsibilities:Client Relationship Management
- Act as the main point of contact for clients, ensuring exceptional service and communication.
- Understand client objectives and translate them into actionable marketing and advertising strategies.
- Build strong, long-term relationships with clients and identify opportunities to expand their marketing efforts.
Campaign & Project Coordination
- Oversee the execution of multi-channel marketing campaigns, including digital, social media, influencer marketing, content creation, and traditional advertising.
- Brief, communicate, and negotiate project goals, tasks, deliverables, and timelines with both internal and external stakeholders.
- Assist in the development of proposals, including marketing and communication strategies, creative concepts, budgets, and timelines.
- Oversee the end-to-end delivery of projects, ensuring they are completed on time, within budget, and at the quality expected by both the agency and the client.
- Monitor campaign performance and assist in optimising strategies for better engagement and results.
- Keen to understand data, analyse and give a point of view in terms of campaign performance.
- Love stalking other clients’ competitors or industry socials and campaigns
Account Administration & Growth Support
- Prepare client presentations, status reports, and campaign performance summaries.
- Assist in creating quotes, updating trackers, managing budgets, timelines, key project milestones, ensure timely invoicing and payment terms.
- At least interned / has some experience in project delivery and client management.
- Strong understanding of basic digital marketing, social media, advertising, and emerging technologies, with a keen interest in how these can solve modern business challenges.
- A solutions-driven mindset with a proactive, innovative approach.
- Ability to thrive under pressure and meet deadlines in a fast-paced, creative environment.
- Exceptional time and resource management skills - organised with strong attention to detail.
- Proactive and eager to learn, with the ability to take initiative and follow through.
- Strong interpersonal and relationship-building skills, with the ability to engage effectively with colleagues across all levels and departments.
- Excellent communication, presentation, and mediation skills.
- Strong problem-solving abilities and the confidence to liaise with both internal and external stakeholders.
- Proficiency in Google Suite and presentation tools, with a willingness to learn new software/tools.
- Proficiency in additional Southeast Asian languages is an advantage
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About Monks
Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
