The Klick Group — comprising Klick Health (including Oxford PharmaGenesis, Klick Katalyst, and btwelve), Klick Media, Klick Applied Sciences (including Klick Labs), and Klick Consulting—is an ecosystem dedicated help life sciences brands achieve their full potential through best-in-class marketing and advertising, media, medical affairs and communications, market access, real-world evidence, and technology and analytics consulting — powered by 500+ in-house medical experts and award-winning data science and AI capabilities. Founded in 1997, we have offices in Toronto, New York, Oxford, London, Cambridge, Cardiff, Melbourne, Philadelphia, Saratoga Springs, São Paulo, and Singapore. One of the most-awarded health agencies on the planet, Klick is consistently recognized for its people-first culture as a Great Place to Work, Best Workplace for Women, Best Workplace for Inclusion, Most Admired Corporate Culture, and FORTUNE Best Workplace in Advertising. Klick also recently made history as Cannes Lions Healthcare Agency of the Year, Healthcare Network of the Year, and Independent Agency of the Year – Health.
About our Client Services Craft
The Client Services craft partners closely with our clients to understand their goals, guide strategic decisions, and ensure seamless delivery across every stage of a project. This team acts as the connective tissue across disciplines at Klick, helping translate business needs into actionable plans while fostering strong, trusted relationships. Client Services ensures clarity, collaboration, and momentum so teams can deliver meaningful impact for our clients and their customers.
As an Account Director, this role helps guide complex healthcare and pharmaceutical clients across Singapore and the APAC region. It ensures clarity, partnership, and momentum across multi-disciplinary teams while supporting impactful brand and medical communications. The position balances strategic thinking with hands-on delivery to help clients achieve their objectives.
What You’ll Do:
- Lead day-to-day management of key accounts to ensure high-quality delivery aligned with regional healthcare and pharmaceutical regulations.
- Collaborate with internal teams to drive timely execution across multiple workstreams.
- Partner with strategy, medical, creative, and project management teams to deliver integrated launch and lifecycle programmes.
- Identify opportunities to enhance client value, strengthen partnerships, and shape strategic plans.
- Lead client meetings and manage clear communication, documentation, and feedback loops.
Required:
- Strong healthcare client experience across scientific/medical content, communication planning, and HCP engagement.
- APAC/Singapore market experience with understanding of regional regulatory and cultural nuances.
- Ability to identify commercial opportunities within existing relationships.
- Several years of experience in pharmaceutical or healthcare marketing communications.
- Ability to lead intake discussions and shape briefs.
- Strong presentation, communication, and relationship-building skills.
- Solid understanding of pharmaceutical and healthcare marketing regulations in Singapore/APAC.
Desired:
- Branded HCP experience.
- Experience supporting brand planning and account strategy development.
- Growth mindset and business development experience and skills
- Ability to lead and work independently across all facets of medical communications delivery
- Experience partnering across strategy, creative, and medical teams.
- Comfort navigating multiple stakeholders and workstreams.
- Interest in applying AI tools to enhance efficiency and creativity.
Join a collaborative, growth-focused culture where your ideas are valued and your career is built. We offer competitive compensation, comprehensive health and wellness benefits, and flexible hybrid schedules that support your professional and personal life. This role offers an annual salary range determined through a consistent assessment of skills, relevant experience, and geographic market data. We believe in transparency, equity, and helping every employee thrive.
This role does not provide visa sponsorship.
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Our Commitment to Inclusion
Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at [email protected] and we will work with you to meet your accessibility needs and ensure you have a positive experience.
