Veritas Technologies
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The Principal Customer Success Manager at Veritas is responsible for managing customer relationships, ensuring product adoption, retention, and identifying expansion opportunities. They develop success plans, analyze product usage, engage with leadership for customer journey optimization, and provide insights for product innovation. The role involves guiding customer engagement, coordinating services, and leading business reviews to document successes and drive renewals.
The Sales Account Manager at Veritas is responsible for driving growth in strategic commercial accounts by selling the Enterprise Data Services Platform portfolio. This role focuses on building executive-level relationships, understanding customer needs, leading account planning, and achieving sales quotas. The candidate must possess strong business acumen and sales experience in IT.