Jobs at Trust Bank Singapore

Leads a team of iOS engineers in defining mobile architecture, developing secure and scalable banking applications, and delivering features from concept through release. Responsibilities include technical leadership, mentoring, architecture and code reviews, security and compliance, performance optimization, CI/CD, testing automation, observability, stakeholder collaboration, and engineering process improvement.

Execute and enhance the bank’s business resilience program covering business continuity, operational resilience, crisis management, technology resilience, third-party resilience, and OCIR. Coordinate business impact analyses, continuity plans, scenario testing, crisis exercises, regulatory submissions, governance reporting, audits, remediation, and stakeholder training. Partner with Business, Technology, Risk, Operations, Finance, Product, vendors, and regulators to strengthen resilience of critical services and dependencies.

The Strategy Specialist will shape the strategic agenda of Trust Bank, communicate with stakeholders, support initiatives, and prepare materials for key meetings.

Design, build, and deploy production-grade ML models (cross-sell, upsell, recommendation, LTV), automate model lifecycles with SageMaker, leverage LLMs for personalization and insight generation, run A/B tests, collaborate with product and engineering, and mentor junior data scientists to drive measurable revenue outcomes.

Build and operate a GenAI platform and embed with business teams to deliver production AI solutions. Design platform services (orchestration, evaluation, model registry, RAG/memory), provide developer paved-road tools, enforce governance and model risk controls, and lead forward-deployed use-case delivery from discovery through production, evaluation, and adoption in a regulated banking environment.

Design, build, and operate a GenAI platform supporting orchestration, model gateway/registry, RAG/memory, evaluation and governance. Deliver paved-road tooling, enforce evaluation gates for releases, embed automated governance, and enable AI Ops and FDE teams with SDKs and reference implementations.

Support day-to-day operations for Trust's managed and self-directed investment products, including settlements, withdrawals, books and records reconciliation, account and trade inquiries, complaints handling, regulatory reporting support, vendor management, process documentation, and training for stakeholders to maintain governance and operational excellence.

Manage and maintain the contact centre knowledge repository, create and enforce documentation standards, produce learning materials, analyse contact data to identify journey gaps, drive process improvements for first-contact resolution, support Trust AI regression testing, track metrics and KPIs, and provide operational support to resolve production issues and improve customer experience.

The Bancassurance Sales Specialist will drive the growth of the bancassurance channel by managing bank client relationships, promoting insurance products, and achieving sales targets while ensuring compliance and risk management.