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The Cycling & Technical Specialist is responsible for providing exceptional customer service to riders while offering technical expertise on bicycles. They connect with customers to understand their needs, advise on services, and maintain knowledge of merchandise. The role involves assisting with bike sales, ensuring store cleanliness, and working collaboratively with a team to enhance the overall customer experience.
The Senior Embedded Software Engineer will design complex embedded software systems and focus on embedded Linux development. Responsibilities include addressing performance issues, guiding technical initiatives, and managing the complete lifecycle of embedded software modules. The engineer will work on hardware abstraction layers, system tests, and provide insights on best practices.
The Principal Motor Control System Engineer will lead the development of motor control algorithms for e-bike drive units. Responsibilities include system modelling, applying control and estimation theory, collaborating with research partners, supporting software implementation, conducting motor verification, and mentoring engineers. The role requires advanced communication skills and expertise in motor control for electromechanical systems.
The Cycling & Technical Specialist, a Service Technician, focuses on providing exceptional customer service to riders, assisting with product selection, bike repairs, and enhancing overall rider satisfaction. They work closely with both customers and the team, ensuring excellent service standards, technical consultancy, and feedback to the R&D team.