IFS
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The Director of Customer Success at IFS is responsible for driving service revenues, emphasizing lifetime and recurring revenue. The role involves managing a team, delivering against budget forecasts, transitioning to a recurring revenue service model, and advocating for global consistency in service offerings.
The Client Services Partner is a key leader in the services organization at IFS, responsible for creating and executing services strategies for long-term customer success. They engage with sales executives, mobilize multi-disciplinary teams, and leverage various services to ensure customer solutions are successful.