Franklin Templeton
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The Associate IS Analyst-Technical Support provides on-site and remote technical support for Franklin Templeton employees, addressing technical issues related to hardware, operating systems, and applications. Responsibilities include managing IT infrastructure, conducting disaster recovery exercises, building customer relationships, coordinating technology for meetings, and ensuring timely resolution of issues.
The Institutional Client Account Manager will deliver high-quality client service to institutional clients, focusing on client relationship building and handling queries. Responsibilities include client onboarding, portfolio reviews, and collaboration with internal teams to resolve client issues and maintain compliance.
The Product Development & Client Initiatives Manager will drive product development initiatives in the APAC region, oversee complex product launches and manage projects that enhance client initiatives. This role involves collaboration across teams, building and presenting business cases, and navigating regulatory frameworks to ensure successful implementation of products.