Lead development and roadmap for core invoicing/billing capabilities across markets. Own discovery, planning, estimation and delivery; coordinate cross-functional teams, support billing operations, analyse calculation logic and meter data impacts, and drive scalability and cost-to-serve reduction.

Lead and grow a cross-functional engineering team (Frontend, Backend, Salesforce), drive end-to-end product delivery, improve engineering standards, collaborate with product and operations, and hire to scale while promoting innovation and security best practices.

Handle daily customer operations and billing via Salesforce, act as first contact for customer queries, resolve service issues, coordinate account matters with SP Services, improve customer experience, and support ad-hoc operations projects.

Provide commercial legal support for an energy retail business: draft, review and negotiate contracts; advise on operational legal and compliance risks; manage disputes and external counsel; develop policies and governance; and raise legal awareness across the business.

Lead platform engineering work balancing day-to-day operations and long-term automation. Implement SRE/DevOps practices, write and review code, build observability, triage and resolve system issues, and improve deployment and operational processes.

Define and implement QA strategy and automation for web platforms. Build and maintain automated test suites, CI/CD test pipelines, regression testing, test environments, and report defects while collaborating with product and engineering teams.

Support Head of Finance and Financial Operations Lead with daily bank reconciliations, cash flow projections, procurement, month-end closing for opex and related balance sheet accounts, AP/AR maintenance, intercompany accounting, treasury administrative tasks, and support tax and audit activities as needed.

Maintain and improve data pipelines and invoicing-related data quality checks; build visualizations; collaborate with data engineers and stakeholders to evolve the Snowflake/dbt/Dagster tech stack supporting accurate, timely invoicing.