Jobs at Factset

Build trusted relationships with financial institution clients, understand their goals, improve workflows and product adoption, coordinate internal teams, resolve client issues, support retention and growth, and provide feedback for product improvements. The role also involves managing a multimillion-dollar portfolio, leading client initiatives, and contributing to team development.

Own and grow a Southeast Asia institutional buyside account portfolio for FactSet’s portfolio solutions. Serve as the technical subject matter expert across portfolio construction, research, asset allocation, performance, attribution, risk, fixed income, reporting, and managed services. Qualify opportunities, develop tailored demos, commercialize AI solutions, engage department heads and executives, manage multiple projects, maintain Salesforce, and relay client feedback to product teams.

Lead APAC sales for FactSet Performance Solutions across buy-side and wealth-management clients. Responsibilities include generating pipeline, qualifying opportunities, conducting product demonstrations, coordinating sales engagements, developing senior client relationships, shaping product strategy through market feedback, mentoring sales teams, managing escalations, and reporting opportunity status to senior leadership.

Lead complex client implementations and transformation programs for FactSet’s buy-side Performance, Analytics, and Risk Solutions. Advise clients on scalable workflows, data integration, solution best practices, training, documentation, and transition to support. Collaborate with project managers, data integration teams, Product Development, and Engineering while managing scope, risks, client communication, and implementation improvements. Identify additional opportunities and ensure high-quality delivery for sophisticated investment professionals.

Manages client relationships and technical delivery for FactSet’s Portware Execution Management System. Responsibilities include account strategy, requirements gathering, client advocacy, implementation of upgrades and trading workflows, connectivity projects, training, reporting, issue resolution, and coordination with product, engineering, support, implementation, sales, and pre-sales teams. The role requires financial markets expertise, project management, technical business analysis, SQL, FIX protocol knowledge, and understanding of securities trading and EMS systems.

Lead client-facing implementation projects for Pricing and Reference Data, optimizing processes, managing budgets, and ensuring effective communication across teams while mentoring junior members.