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Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
As a Customer Support Executive, you'll provide technical support, resolve client issues, and manage requests using Salesforce and Jira while ensuring excellent service communication in Arabic and Turkish.
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
Provide multilingual (Chinese/English) customer support via chat, phone, and email; verify client documents; escalate issues using Salesforce or Jira; update clients and prepare reports; meet quarterly KPIs and attend required training.
