The Customer Success Consultant (SME) for Analytics Solutions at Elsevier is responsible for enhancing customer satisfaction through expert support in onboarding, training, and ensuring the successful use of Analytics Products. They will collaborate with multiple teams to provide tailored solutions and drive change management initiatives while acting as a trusted advisor to clients.

The Sales Development Representative will focus on identifying and qualifying potential customers, nurturing relationships, and driving sales opportunities through various outreach methods, coordinating with marketing and sales teams, and managing client data in a CRM system.

As a Sales Development Representative, you will identify and qualify leads, nurture customer relationships, and assist in driving sales opportunities through high-volume prospecting and collaboration with sales and marketing teams.