The Customer Success Consultant (SME) will support Elsevier customers by providing expertise in analytics solutions, ensuring successful adoption and deployment of products, conducting training, and assisting in customer engagement efforts. The role involves collaborating with Sales, Product, and Marketing to address complex customer needs, providing guidance during onboarding, and leading change management initiatives.

As a Sales Development Representative, you will identify and qualify potential customers, nurture relationships, and drive sales opportunities through prospecting, coordinating with marketing teams, collaborating with sales, and maintaining accurate records in the CRM.

The Sales Development Representative will identify potential customers, qualify leads, and nurture relationships to drive sales. Responsibilities include prospecting through phone, email, and LinkedIn, coordinating with marketing, collaborating with sales teams, and maintaining records in the CRM. A positive attitude and interest in a sales career are essential.