Jobs at Dragos

Leads complex ICS/OT cybersecurity consulting engagements for critical infrastructure organizations. Responsibilities include architecture reviews, threat assessments, compromise investigations, tabletop exercises, executive briefings, strategic recommendations, engagement governance, research, methodology improvement, thought leadership, mentorship, and customer relationship development. The role advises engineering, operations, and executive stakeholders while influencing security services, detection content, technology, and training.

Provide first-line technical support to enterprise customers through email, chat, phone, and ticketing. Triage and resolve common issues, document cases, support upgrades and configuration changes, use AI tools responsibly, escalate complex problems while retaining ownership, and contribute to a peer-reviewed knowledge base. Participate in a weekend on-call rotation approximately once per month.

Enable Southeast Asian channel partners to qualify, position, demonstrate, size, and support Dragos OT cybersecurity solutions. Build partner certification and training programs, create technical enablement assets, support partner-sourced opportunities, coach sellers, provide technical escalations, and coordinate evaluation deployments. The role requires cybersecurity, pre-sales, solution architecture, network monitoring, industrial-sector, and partner enablement expertise, with regular regional travel up to 50%.

Support a Singapore government security team with ICS/OT cyber threat intelligence, threat hunting, network and industrial protocol analysis, OT baseline development, incident response, and intelligence reporting. Translate findings into MITRE ATT&CK for ICS mappings, confidence-based assessments, threat models, mitigations, and strategic content. The role requires independent stakeholder management, customer-facing delivery, and expertise in threat hunting methodologies, critical infrastructure environments, and cleared government operations.