Jobs at Citi

Provides technical and business support for enterprise applications, maintaining production systems, monitoring operations, resolving incidents, assessing risks, and meeting service levels. The role supports releases, contingency planning, documentation, application enhancements, and stability initiatives. It coordinates with users, traders, technology teams, developers, and vendors; escalates production issues; coaches junior analysts; and serves as a subject-matter expert while improving application reliability, efficiency, security, and compliance.

Supports Citi’s Real Estate Services Data Strategy and Management team by leading business process analysis, redesign, governance, and transformation initiatives. Responsibilities include managing cross-functional projects, developing business cases and roadmaps, establishing data governance and quality controls, analyzing operational data, designing future-state operating models, and evaluating AI, automation, and digital transformation pilots. The role requires corporate real estate or facilities expertise, strong analytical and communication skills, and experience delivering business change in global organizations.

Performs KYC and AML compliance monitoring, risk and control analysis, governance, regulatory reporting, and remediation. Partners with business managers, product teams, auditors, and senior stakeholders to identify risks, develop compliance guidelines, report findings, and implement mitigations. Provides subject matter expertise, supports business planning, oversees legal and regulatory risk situations, and operates independently with limited supervision.

Develop and enhance scalable Java applications supporting equity derivatives trade capture and lifecycle processes. Responsibilities include writing testable code, applying OOP and SOLID principles, designing APIs, troubleshooting, code reviews, deployment coordination, testing, release support, and L3 escalations. The role requires collaboration across global teams and experience with Java, Spring, SQL, REST APIs, messaging, CI/CD, testing practices, and relational databases.

Processes retail bank account openings across branch and digital channels, verifying identity and documentation under KYC, AML, sanctions, and regulatory requirements. Conducts due diligence, manages onboarding cases, maintains audit-ready records, resolves documentation issues, and supports frontline teams. The role also contributes to digital workflow and automation improvements while meeting productivity, quality, risk, and service-level targets.

Supports the preparation, review, control, analysis, and timely submission of regulatory reports to Singapore and other regulators. The role monitors reporting metrics, investigates discrepancies, assists with process improvements and regulatory changes, partners with Risk and Controls, and escalates reporting or process issues. It requires collaboration across Finance, Risk, Treasury, business units, and technology teams while ensuring compliance with applicable regulations and internal controls.

Provide global production support for reconciliation applications, maintaining stable, resilient, and observable environments. Resolve incidents and problems, perform root-cause analysis, manage escalations, improve monitoring and failover, and automate toil-reduction initiatives. Collaborate with regional support, development, infrastructure, and business teams to ensure 24/7 application availability and service quality across critical banking systems.

Develop and maintain high-quality front-end applications using React and TypeScript. Manage state with Redux, build reusable UI components, write comprehensive unit tests, contribute to application architecture, conduct code reviews, and improve performance and maintainability. Collaborate with front-office, product, and engineering teams to deliver efficient solutions, reduce operational risk, and support business growth.

Leads L2 production support for mission-critical corporate banking applications and distributed online banking platforms. Oversees incident management, triage, root cause analysis, resilience, and 24/7 availability. Designs observability dashboards and end-to-end monitoring across hybrid cloud, container, database, and messaging environments. Partners with engineering, architecture, infrastructure, and business teams; identifies system enhancements, manages risks, mentors support teams, and advances AI-driven automation and remediation.

Leads global application support teams, overseeing production stability, incident and problem management, root-cause analysis, monitoring, resiliency, compliance, stakeholder engagement, resource planning, budgets, and personnel decisions. Provides technical oversight across applications and partners with business, product, development, and technology teams to resolve issues and deliver strategic support improvements.

Leads complex, enterprise-level IT projects and manages a team of technology professionals. Oversees project planning, staffing, budgets, resources, schedules, risk, compliance, and delivery outcomes. Provides strategic direction, negotiates with senior stakeholders, evaluates employee performance, and supports broader international technology initiatives.

Provide Level 2/Level 3 production support for the CitiFTP treasury platform, including incident resolution, application monitoring, release validation, batch processing, and operational controls. Troubleshoot using advanced SQL and Unix/Linux scripting, conduct root cause analysis, coordinate with technology and business teams, support on-call rotations, maintain documentation, and identify automation and process improvement opportunities.

Leads application development and systems analysis for FX client platforms. Partners with management and technology teams to define enhancements, resolve complex issues, implement products, and ensure architecture, coding, testing, and compliance standards. Provides advanced programming expertise, assesses risk, and mentors developers and analysts. Requires strong FX domain knowledge, substantial application development experience, project leadership, and stakeholder communication skills.

Lead application systems analysis and software development, establishing and implementing new or revised applications. Develop full-stack solutions using Java, Spring Boot, Angular, Node.js, LoanIQ SDK, APIs, microservices, databases, and messaging systems. Support CI/CD, DevOps, testing, debugging, Agile delivery, and cross-functional collaboration while serving as a subject matter expert and contributing to project leadership.

Supports product strategy and day-to-day management for Citi Global Wealth products. Responsibilities include developing roadmaps, enhancements, launches, positioning, pricing, segmentation, client communications, market research, competitive analysis, and innovation plans. The role also contributes to acquisition, revenue, financial performance, expense management, risk controls, compliance, and client issue resolution while providing guidance to newer team members.

Leads IT projects by coordinating teams, resources, schedules, budgets, risks, issues, governance, and controls. Evaluates complex project matters, resolves issues, influences stakeholders, and supports business objectives through effective communication, planning, and risk management. The role also contributes to process improvements, coaches team members, and ensures compliance with regulatory requirements and organizational standards.

Provide operations support and serve as SME for core banking systems; review and approve Archer requests, investigate customer issues, ensure parameter maintenance complies with Wealth Risk & Controls, participate in system enhancements, testing and audits, and recommend process improvements to increase efficiency and control effectiveness.

Provides high-level administrative support to a C16 manager and department: manage calendars, coordinate meetings and travel, prepare materials and expense reports, process invoices, handle ad-hoc projects, train administrative staff, and ensure compliance with firm policies.

Leads global applications support for OTC derivatives settlements and margining platforms across Markets Operations. Manages teams, vendors, budgets, escalations, service improvements, incident and problem management, application stability, capacity planning, and operational efficiency. Serves as Asia regional lead and senior stakeholder escalation point, while driving talent development, risk controls, process standards, and technology alignment with business requirements.

Provides production application support for a global wealth-management data platform. Responsibilities include monitoring, incident resolution, risk reconciliation, stability improvements, release support, contingency planning, documentation, issue escalation, and coordination with development, technology, business, and vendor teams. Supports Hadoop and Linux environments, analyzes cluster performance, maintains service levels, and mentors junior analysts while assessing operational and security risks.