Jobs at AlphaSense

Lead and manage Directed Content research projects in Technology, Media & Telecoms: define research scope and expert criteria, guide and coach Analysts, ensure expert quality and operational metrics, collaborate cross-functionally, and scale processes to deliver high-value expert interviews and transcripts aligned to client needs.

Manage client relationships to drive platform adoption and measurable outcomes. Onboard and train new clients, monitor usage and account health, support renewals and growth, surface customer insights to Product and Sales, and run adoption-focused engagements both virtually and in person.

Lead APAC Expert Call Services team to drive call volume, customer retention, and operational excellence. Build and develop high-performing teams, set and exceed KPIs, ensure quality assurance, and partner cross-functionally to remove growth barriers. Own end-to-end projects, implement process improvements, and translate customer feedback into scalable growth strategies while fostering a strong, customer-focused culture.

Lead Directed Content research projects for Energy & Industrials: define research scope and expert criteria, manage Analyst workflows and performance, ensure expert quality, track project metrics, coach Analysts, and collaborate with cross-functional stakeholders to deliver high-value expert interviews and build sector knowledge.

As a Channel and Customer Research Analyst, you will conduct market research, source experts, manage interviews, and build relationships with key sources to provide actionable insights for investors.

The role involves researching and sourcing industry experts to uncover market insights, conducting interviews, and maintaining detailed records.

The role involves executing strategic growth in financial services through sales, upselling, client management, and collaboration with global teams.

The Senior Cloud Support Engineer role at AlphaSense involves delivering expert support for cloud services, troubleshooting technical issues, and collaborating with teams to enhance customer experiences.

Sales Development Representatives engage with Fortune 1000 executives to generate leads, support Account Executives, and apply best practices for outreach.

Lead and manage Directed Content research pods of Analysts to meet volume, coverage, and quality goals. Hire, onboard, coach, and set KPIs; build dashboards and analyses to monitor performance; optimize processes and workflows; coordinate with Project Managers, Sector Leads, and cross-functional partners; maintain documentation; and approve expert rates to control costs.

The Account Manager, Financial Services will build relationships with clients, drive product adoption, and collaborate with sales for growth opportunities while ensuring client satisfaction and retention.

Drive new business and expansion at AlphaSense's largest corporate accounts across APAC via value-based enterprise sales. Build executive relationships, create business cases, prospect and qualify opportunities, run demos and evaluations, collaborate with SDRs and Account Management, forecast pipeline, and close deals. Mandarin and/or Japanese proficiency strongly preferred.

Manage relationships with financial services clients to drive product adoption, retention, and growth. Use data insights to identify opportunities and churn risk, build bespoke FS use cases, run demos/workshops, and relay customer feedback to Product and Content teams. Collaborate with account and GTM teams to achieve commercial outcomes and deliver white-glove service to investment professionals across Asset Management, IB, PE/VC, and Hedge Funds.

Enterprise sales role focused on new business acquisition across APAC corporate verticals. Prospect, build pipeline, lead sales cycles, run demos and trials, forecast, close deals, coach and grow a team, partner with marketing and product specialists, and gather market feedback to inform product and content strategy. Frequent client travel required.

As a Cloud Support Engineer, you'll resolve technical support issues, collaborate with customers and engineering, and contribute to documentation while using AI tools in investigations.

Responsible for driving new business growth in Financial Services, managing the sales process, building client relationships, and ensuring product adoption through effective demonstrations and support.

The Strategic Sales Manager at AlphaSense will lead a team to drive revenue through the top 120 strategic accounts in Asia-Pacific, focusing on building relationships and delivering enterprise value.

Sell AlphaSense to enterprise Financial Services clients in APAC by driving strategic account growth, upselling, prospecting, conducting demos, partnering with global sales and customer success, managing trials, and meeting high revenue targets while frequently visiting clients.

As Sector Lead for TMT in APAC, oversee AlphaSense's channel check coverage, focusing on semiconductors and hardware by guiding a team of analysts and ensuring high-quality research output.

Lead and scale AlphaSense's Corporate Sales business across APAC, building a high-performing sales team, driving revenue, and shaping local culture as Country Manager for Singapore.