Jobs at AlphaSense

Leads the APAC Financial Services Account Management and Customer Success teams, owning renewals, upsells, retention, revenue forecasting, customer adoption, and growth targets. Builds scalable playbooks and data-driven processes, coaches and recruits talent, develops senior client relationships, manages escalations, and partners with Sales, Product, Enablement, and Marketing to improve customer outcomes and expand revenue.

Own the full-cycle sales process for AlphaSense's financial markets segment, targeting hedge funds, asset managers, investment banks, and research teams. Responsibilities include prospecting with SDRs, consultative selling, product demonstrations, trial management, pipeline development, forecasting, quota attainment, and sharing customer feedback. The role requires SaaS sales experience, financial services fluency, strong communication, and comfort selling AI-driven solutions. Japanese business proficiency is highly desirable.

Drive international Revenue Operations by building reporting and SFDC dashboards, optimizing sales processes, owning QBRs, designing territories, partnering with sales leaders and BI to deliver data-driven insights and implement revenue tools to scale the international sales organization.

Source and prospect industry experts for investor research by identifying, contacting, and scheduling C-level decision-makers. Manage multiple time-sensitive projects, meet monthly outreach quotas, and progress into client-facing account management.

Hunt and close new enterprise clients across APAC corporate verticals; build and manage pipeline, lead a sales team, run demos and trials, forecast and hit quota, partner with marketing and product teams, and gather market feedback to improve the product.

Own Technology, Media, and Telecoms research projects from scope definition through execution. Identify expert profiles, define research angles and vetting criteria, approve expert quality, monitor project metrics and compliance, allocate Analyst workloads, and coach team members. Partner with research leaders, client contributors, and contributor relations teams to align projects with client needs and industry trends while improving processes and sector expertise.

Lead Directed Content research projects for Energy & Industrials: define research scope and expert criteria, manage Analyst workflows and performance, ensure expert quality, track project metrics, coach Analysts, and collaborate with cross-functional stakeholders to deliver high-value expert interviews and build sector knowledge.

Senior operations leader responsible for driving call volume growth, customer retention, and operational excellence for expert call services. Manage and develop a high-performing team, define staffing and performance strategies, analyze operational metrics, ensure quality service delivery, and collaborate cross-functionally to remove growth barriers.

Identify and engage prospective enterprise and investment-professional clients via email, phone, and social outreach. Qualify leads, handle discovery and objections, coordinate meetings for Account Executives, log activity in CRM, and consistently meet program KPIs while researching target accounts and uncovering new business opportunities.

Manage and grow a book of financial services clients (hedge funds, asset managers, investment banks, PE). Drive retention and adoption, identify expansion opportunities with AEs, conduct business reviews and onboarding, gather client feedback for product/marketing, and serve as the client and company advocate through proactive engagement and on-site presence.

Lead and grow an APAC Corporate High Growth sales team as a player-coach: recruit and develop AEs, drive outbound pipeline, forecast and close strategic deals, enforce CRM and sales metrics, shape territory strategy, and collaborate cross-functionally to deliver enterprise value and regional growth.

The Senior Cloud Support Engineer role at AlphaSense involves delivering expert support for cloud services, troubleshooting technical issues, and collaborating with teams to enhance customer experiences.

Lead and manage Directed Content research pods of Analysts to meet volume, coverage, and quality goals. Hire, onboard, coach, and set KPIs; build dashboards and analyses to monitor performance; optimize processes and workflows; coordinate with Project Managers, Sector Leads, and cross-functional partners; maintain documentation; and approve expert rates to control costs.

Drive new business and expansion at AlphaSense's largest corporate accounts across APAC via value-based enterprise sales. Build executive relationships, create business cases, prospect and qualify opportunities, run demos and evaluations, collaborate with SDRs and Account Management, forecast pipeline, and close deals. Mandarin and/or Japanese proficiency strongly preferred.

Enterprise sales role focused on new business acquisition across APAC corporate verticals. Prospect, build pipeline, lead sales cycles, run demos and trials, forecast, close deals, coach and grow a team, partner with marketing and product specialists, and gather market feedback to inform product and content strategy. Frequent client travel required.

As a Cloud Support Engineer, you'll resolve technical support issues, collaborate with customers and engineering, and contribute to documentation while using AI tools in investigations.

Lead and scale AlphaSense's Corporate Sales business across APAC, building a high-performing sales team, driving revenue, and shaping local culture as Country Manager for Singapore.