Jobs at Airbnb

Lead APAC enablement for Homes and Hotels, owning onboarding, training, and development for acquisition and account teams. Localize global content, deliver role-based programs, drive adoption of enablement tools (Highspot, Gong), partner cross-functionally, and track enablement impact to improve ramp time, conversion, retention, and revenue.

The Senior Specialist, Premium Support role involves providing exceptional customer service support, managing complex cases, and ensuring resolutions for Airbnb community members while adapting to business needs.

As a CS Specialist, Premium Support, you will provide exceptional customer service to Airbnb users, manage complex cases, personalize solutions, and engage with internal stakeholders while fostering high service standards.

Manage and grow strategic relationships with technical partners, driving business growth through API integrations and aligning technical capabilities. Collaborate with cross-functional teams and use data analysis to identify opportunities for sales growth.

The Head of Growth Marketing will define and drive marketing strategy across Asia, manage a team, and ensure alignment with global initiatives while adapting to local market needs.

Lead the growth and performance of Airbnb's Homes business in Southeast Asia, managing teams to expand quality supply and enhance guest experiences. Collaborate cross-functionally to ensure market success and monitor business performance against KPIs.

As the Manager of Payroll APAC, you will oversee payroll operations for Airbnb's Asia-Pacific entities, ensuring compliance, accuracy, and timeliness. Responsibilities include managing employee lifecycle changes, maintaining payroll systems, and improving processes.