Top Operations & Support Jobs in Singapore

Leads APAC payments client onboarding and implementation, ensuring delivery quality, risk controls, and client satisfaction. Directs transformation initiatives including automation, workflow redesign, and operating model improvements. Manages leaders and teams, develops performance rhythms, partners cross-functionally, uses operational data to prioritize improvements, and drives change adoption across regional stakeholders.

Owns and leads technology incident calls, coordinating technical teams to troubleshoot and resolve production service interruptions. The role manages incident command, stakeholder communications, problem and root-cause analysis, and continuous improvement for application and infrastructure services. It uses observability, monitoring, and validated AI-assisted practices to identify trends and improve operational stability. Weekend and public holiday rotation is required during APAC hours.

Owns regulatory readiness and operational resiliency governance for APAC Asset and Wealth Management applications. Coordinates disaster recovery, cyber recovery, data restore, and sustained operations testing; maintains evidence, documentation, control mappings, and audit readiness. Advises application owners on resiliency standards, tracks remediation, produces portfolio reporting, and escalates risks. Requires cross-functional stakeholder management and Mandarin-English fluency, with occasional after-hours or weekend testing support.

Provides executive administrative support to Singapore Human Resources leadership. Responsibilities include complex calendar management, meeting coordination, travel arrangements, expense and invoice processing, presentation preparation, agenda tracking, HR event and project support, phone coverage, and confidential communications. The role requires strong organization, discretion, communication, problem-solving, and the ability to manage competing priorities in a fast-paced financial-services environment.

Leads technology support teams responsible for production application and infrastructure stability, availability, monitoring, incident resolution, problem management, and change management. Uses Dynatrace, Splunk, Grafana, MongoDB, Oracle, Java, Python, and ServiceNow to troubleshoot large-scale on-premises and cloud environments. Applies AI-assisted operations with human validation, supports resiliency and security practices, communicates during service restoration, and participates in weekend on-call rotations.

Owns and leads technology incident and problem management for employee platform systems. Responsibilities include troubleshooting application and infrastructure issues, coordinating technical resolvers, managing incident communications, conducting root-cause analysis, improving service stability, and validating AI-assisted recommendations. The role requires rotational weekend and public holiday coverage during APAC hours, along with experience in large-scale on-premises and cloud environments, observability tools, and ITIL processes.

Lead production technology support for applications and infrastructure, ensuring service stability, availability, and performance. Monitor environments, troubleshoot anomalies, manage incidents, problems, and changes, and coordinate issue resolution with business and technology stakeholders. Use observability tools and validated AI-assisted practices to identify recurring issues and improve resiliency, security, and auditability. The role supports on-premises and public-cloud environments and requires knowledge of Linux/Unix, scheduling tools, databases, SQL, Jenkins, Git, Bitbucket, and ITIL processes.

Lead Credit Platform Services within Wealth Management Credit Operations, overseeing credit-related operational processes, controls, and risk. Manage a high-performing team, drive process improvement and transformation, partner with business, risk, technology and operations, strengthen controls and governance, use data and automation to improve efficiency, and lead audits and remediation while supporting regional and global stakeholders.

Provide production support for iSeries and post-trade applications to ensure operational stability, availability, and performance. Monitor production environments, troubleshoot incidents, escalate and resolve service interruptions, analyze trends, and support incident/problem/change management. Collaborate with stakeholders and drive continuous improvement in large-scale on-premises and public cloud environments.

Lead data-driven control reviews and monitoring for client onboarding and documentation. Assess AI/ML model risks, automate control testing, perform root-cause analysis, and partner with stakeholders to implement governance, remediation, and policy improvements to strengthen compliance with AML/KYC and regulatory requirements.