The Technical Advisor will conduct SaaS solution demonstrations, solve user queries, optimize PV designs, and enhance customer documentation. They will promote collaboration with sales and marketing teams, ensuring customer engagement and product quality assurance.
Description
Technical Advisor SEA
Why YOU want this position
At Enverus, we're committed to empowering the global quality of life by helping our customers make energy affordable and accessible to the world.
We are the most trusted energy-dedicated SaaS company, with a platform built to maximize value from generative AI, and our innovative solutions are reshaping the way energy is consumed and managed. By offering anytime, anywhere access to analytics and insights, we're helping our customers make better decisions that help provide communities around the world with clean, affordable energy.
The energy industry is changing fast. But we've continued to lead the way in energy technology, creating intelligent connections across the entire energy ecosystem, from renewables, power and utilities, to oil and gas and financial institutions. Our solutions create more efficient production and distribution, capital allocation, renewable energy development, investment and sourcing, and help reduce costs by automating crucial business operations. Of course, this wouldn't be possible without our people, which is why we have built a team of individuals from a diverse range of backgrounds.
Are you ready to help power the global quality of life? Join Enverus, and be a part of creating a brighter, more sustainable tomorrow.
We are currently seeking a Technical Advisor to join the RatedPower team supporting SEA based in Singapore. This role offers the opportunity to join a rapidly growing company delivering industry-leading solutions. Be a part of the energy transition and join our growing team, creating intelligent connections across the energy value chain with a strategic focus on growing our offerings in Power & Energy Transition.
Performance Objectives
Competitive Candidate Profile
Technical Advisor SEA
Why YOU want this position
At Enverus, we're committed to empowering the global quality of life by helping our customers make energy affordable and accessible to the world.
We are the most trusted energy-dedicated SaaS company, with a platform built to maximize value from generative AI, and our innovative solutions are reshaping the way energy is consumed and managed. By offering anytime, anywhere access to analytics and insights, we're helping our customers make better decisions that help provide communities around the world with clean, affordable energy.
The energy industry is changing fast. But we've continued to lead the way in energy technology, creating intelligent connections across the entire energy ecosystem, from renewables, power and utilities, to oil and gas and financial institutions. Our solutions create more efficient production and distribution, capital allocation, renewable energy development, investment and sourcing, and help reduce costs by automating crucial business operations. Of course, this wouldn't be possible without our people, which is why we have built a team of individuals from a diverse range of backgrounds.
Are you ready to help power the global quality of life? Join Enverus, and be a part of creating a brighter, more sustainable tomorrow.
We are currently seeking a Technical Advisor to join the RatedPower team supporting SEA based in Singapore. This role offers the opportunity to join a rapidly growing company delivering industry-leading solutions. Be a part of the energy transition and join our growing team, creating intelligent connections across the energy value chain with a strategic focus on growing our offerings in Power & Energy Transition.
Performance Objectives
- Conduct demonstrations and technical trainings of the SaaS solution RatedPower to potential and existing clients.
- SolveRatedPower users' queries via email and conference calls.
- Monitor user activity and provide relevant design and engineering advice on the development of PV, storage, and interconnection facilities.
- Optimize the designs of RatedPower users to achieve realistic results maximizing their energy yield, performance, and profitability.
- Collect, understand, and communicate the feedback recovered from clients during interactions to Product.
- Become the expert within the company for market-specific insights regarding industry trends, customer profiles, and best practices.
- Optimize the pre-sales Customer Journey in the assigned market(s) in collaboration with the Sales team representatives in the region.
- Attend solar, storage, and interconnection-related events in representation of the company.
- Visit clients at their offices to conduct in-person meetings and establish professional rapport with our partners.
- Conduct webinars and provide technical expertise for content creation (blogs, podcasts, and social media posts) in collaboration with the Marketing team.
- Evaluate, improve, and expand the self-help documentation available to clients in the form of Help Center articles, methodologies, user guides, FAQ, and in-app information.
- Act as the user advocate and engineering expert in Product-related projects: perform research activities, ideate potential solutions and improvements, ensure that the scope of the features or improvements solve or alleviate client's needs or pain points...
- Ensure the translation of all new text added to the RatedPower output documentation and user interface (UI) as part of the development of new or improved features.
- Act as user advocate in the Quality Assurance (QA) exercises preceding the launch of new features into Production by ensuring that the feature works as planned and the UI is intuitive and user-friendly.
Competitive Candidate Profile
- Bachelor's degree in Energy Engineering, Electrical Engineering, Mechanical Engineering, or related fields.
- Master's degree or postgraduate studies are a plus.
- 2 years of experience.
- Knowledge in the design and development of solar PV plants and battery energy storage systems.
- Excellent interpersonal and written communication in English.
- Knowledge of a Southeast Asian language (e.g. Malay, Tagalog, Thai, Vietnamese) is a nice to have.
- Work experience in solar PV.
- Passion in finding the best solution to customer questions/issues.
- Ability to manage multiple priorities in a fast-paced environment.
- Analytical mind with creative problem-solving abilities.
- Strong work ethic, team player, and eagerness to learn.
- Sociable, curious, open minded and creative.
Top Skills
Battery Energy Storage Systems
Help Center
Pv
SaaS
Solar
What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
