About FWD Group
FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.
For more information, please visit www.fwd.com
In Singapore, FWD aims to change the way people feel about insurance by leveraging technology to deliver products and services that are relevant, easy to understand and always convenient for our customers. To this end, we have a direct-to-consumer (DTC) platform that allows customers to buy their preferred life and general insurance products directly from our website; as well as a network of preferred Financial Advisory (FA) firms for customers who want to speak with an advisor before committing to an insurance plan. Whatever their preference, we believe insurance should be simple, reliable and convenient.
If you are looking for a career where you can create a real impact and celebrate living, we invite you to join us on our exciting journey.
PURPOSE
Work with business stakeholders to gather & analyze requirements, propose workarounds, solutions & alternative approaches, as well as translating the final requirements to specifications for technical team(s) to perform development work.
KEY ACCOUNTAIBILITIES
- Drive requirement activities, working in close collaboration with the business units, technical teams and vendors.
- Define and review end-to-end system requirements to ensure alignment with business objectives and clarity for technical development.
- Balance new business demands to ensure cost efficiency without compromising the deliverables.
- Oversee quality assurance activities with the QA team to ensure comprehensive delivery.
- Provide regular updates to project manager or key stakeholders and escalate any issues to ensure scope quality and schedule integrity of the project is maintained
- Identify and assess potential risks including regulatory, financial, reputational, etc relating to requirements or projects. Escalates the identified risk to the relevant key stakeholders and work with them to mitigate and manage the risk.
- Continue to acquire specialized functional knowledge, more complex skills and operating practices.
- Continuously develop specialized functional knowledge and stay current with industry trends, standards, and regulatory requirements
- Foster collaborative relationships across the organization and deliver solutions to external clients as needed.
- Identify problems and areas of improvement in business process to increase overall business operational efficiencies.
- Ensure project outcomes meet client needs, strategic goals, and financial objectives.
QUALIFICATIONS / EXPERIENCE
- Degree in Computer Science or IT related field.
- Minimum 3 years of relevant experience in Life Insurance and/or Business Analysis.
- Strong project delivery in previous roles.
KNOWLEDGE, SKILLS & ABILITY
- Good business domain knowledge in Life Insurance and Life Asia application preferred.
- Good Analytical, problem solving and process design skills, and solutioning
- Good stakeholder management, particularly managing expectations.
- Good written and verbal communication and presentation skills.
- Self-motivated and Good collaboration skills.
