Senior Contract Manager

Available Locations: Kuala Lumpur, Malaysia
About the Department
Because of the scope, complexity, and diversity of the company's work, we need a world-class legal team to help the company avoid distractions, and guide company leadership around obstacles. Our legal team is made up of very accomplished lawyers and staff who comprise a flexible, talented, and very cohesive team.
About the Role
In this role, you'll be a valued member of Cloudflare's commercial legal team and the third member of our APAC commercial legal team. You will also collaborate and work cross-functionally with other internal groups, across the sales, customer success, finance, and partnerships teams. The position is based in Kuala Lumpur, Malaysia and frequent communication with our other offices will be required.
What You'll Be Doing

• Assist with the intake management of all contracts via internal systems and conduct correspondence with all stakeholders regarding the status of contract requests
• Manage busy contract queue and prioritize urgent requests as necessary prior to legal counsel review
• Conduct initial review of contracts in relation to risks stemming from contract language, internal legal thresholds, and other criteria
• Assist with commercial negotiations, including NDAs, and MSAs, and any other general commercial terms and conditions
• Serve as first point of contact to internal business units to answer contract-related inquiries and escalate as appropriate to senior legal colleagues
• Manage contract lifecycles from providing forms through contract execution and maintenance
• Assist with legal department analytics by pulling key performance indicators from various tools including SFDC and Ironclad
• Maintain a library of form documents, contract clauses, templates, and historical documents, and add or revise material as needed
• Provide input into the formulation, development, and/or revision of operating policies, procedures, and strategies for the commercial legal function, as appropriate
• Occasional travel to our Singapore office

Requirements

• LL.B., B.A. or B.S. degree with strong academic credential; paralegal certification a plus but not required
• 7+ years relevant business or legal experience
• Ability to meet the needs of a high-growth, fast-paced Internet company
• Customer service oriented while maintaining acute attention to detail
• Great organizational skills and ability to prioritize workloads
• Possess excellent problem-solving capabilities, judgment, negotiation, communication (written and verbal) and interpersonal skills
• Proven ability to manage high-volume workloads, multiple stakeholder demands and ever-shifting priorities all while instilling confidence
• Ability to operate autonomously while being a team player who brings a positive attitude to the workplace.

Bonus Points

• Experience in a legal setting (law firm or in-house)
• Experience using administrative management systems such Salesforce, DocuSign, Ironclad and/or JIRA