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Scoot

Operations Controller I, OCC

Posted 7 Days Ago
Be an Early Applicant
In-Office
Singapore
Entry level
In-Office
Singapore
Entry level
The Operations Controller I ensures safe and efficient flight operations by managing crew and aircraft resources, optimizing schedules, and handling disruptions promptly.
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Summary

The main function of this position is to maintain a safe, punctual and reliable schedule. The individual is expected to work independently, and as part of a team, to manage the A320, B787 and E190 fleet aircraft operation within the Scoot network.

Job Description

  • Ensure all flights are safely dispatched in accordance with Company policies and CAAS regulations.

  • Perform flight watch duties, anticipate and prevent operational delays and disruptions.

  • Ensure optimization of crew and aircraft utilization.

  • Coordinate changes to and recover flying programs.

  • Handle daily operations matter including but not limited to performing of up-gauge and down-gauge of flights, dissemination of information to all concerned based on operations requirements.

Aircraft Utilization

  • Optimise the Aircraft Utilisation Plan to fulfil Scoot flying program.

  • Meet aircraft turnaround requirements.

  • Retime flights due to disruptions and AUP constraints when required.

  • Reduce towing by implementing ‘Last in First out’ for night stopping aircraft.

  • Adhere to engineering and operational/port requirements.

  • Consider and apply knowledge of Low APD and Low DOW aircraft when required.

  • Adjust the AUP during disruptions and minimize expected delays.

  • Avoid airport curfew during disruptions.

Crewing

  • Understand and adhere to ANR rules.

  • Apply additional company restrictions and operational requirements during crewing.

  • Ensure all flights are crewed to their requirements within the 72 hours window.

  • Conduct the hours check to ensure crew are operating within limits.

  • Rectify violations to ensure roster legality.

  • Assist with the sourcing of Support Pilots for SIMs when required.

  • Monitor trainee’s progress during LOE and adjust training programme as required.

  • Inform training department when there are training progresses/abnormalities.

  • Check and ensure pilot standby number requirement is met.

  • Check and alert Cabin services if Cabin crew minimum standby number is not met.

  • Handle abnormality and minimise flights delay due to crewing issues (No show, stand down from duty, Pulling of crew, Last minute MC).

Disruption handling

  • Identify potential problems and attempt to resolve it immediately.

  • Maintain in constant contact with crew.

  • Liaise with the affected parties/stations.

  • Devise crew positioning plans when required.

  • Update the corresponding disruption groups as per requirement.

  • Disseminate the revised ETD to affected parties, crew, and agencies involved.

  • Ensure that crew FDP and operating requirements are not breached.

Documentation

  • Send APIS required for respective ports.

  • Prepare and send documents required for respective ports.

  • Update crew travel documents into System and Merlot.

  • Tally crew travel documents with APIS/documentation copies before sending.

  • Verify SEP expiries in Merlot and issue letter for crew when required.

  • Include OBS/EOB/others on required documents.

Flight Watch

  • Monitor aircraft movement and ensure timely updating of flight timings.

  • Acquire delay reasons for flights that are delayed.

  • Check with the respective stations if no movements are received.

  • Monitor SITA and adhere to 4D/15 tracking for required flights.

  • Report irregular flight situations and escalate to parties involved when required.

  • Monitor and reply to incoming ACARS.

  • Monitor the VHF radio.

Requirements:

  • Bachelor's degree in any disciplines.

  • Able to work 12hr rotating shifts, rotating days off, weekends and holidays.

  • Strong organizational and communication skills with the ability to manage multiple assignments with minimum supervision.

  • Working knowledge of Microsoft Office with aptitude to learn and operate complex aviation scheduling software.

  • Experiences working on AIMS rostering system and in an operations environment will be in advantage.

Top Skills

Aims Rostering System
Aviation Scheduling Software
MS Office

Scoot Singapore Office

Singapore, , Singapore, 819663

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